Daimler Truck North America
Daimler Truck North America
Daimler Truck North America dezvoltă și furnizează vehicule, tehnologii și servicii pentru industria transportului comercial. Portofoliul său include camioane de tonaj mediu și greu, autobuze școlare, șasiuri și soluții de transport conexe asociate mărcilor Freightliner, Western Star și Thomas Built Buses. Compania reunește expertiză în inginerie, producție, marketing și servicii, punând accent pe promovarea inovației și sustenabilității în domeniile logisticii, industriei auto și transporturilor.

Wholesale Operations Analyst – Charlotte, NC (Hybrid)

Support wholesale operations by resolving reconciliations, payment issues, compliance matters, and controlled document workflows. Daimler Truck Financial provides financing solutions for commercial vehicle customers and dealers.

Descriere

  • Own reconciliation issues and serve as the escalation point for discrepancy resolution
  • Investigate urgent, complex, and non-standard administrative matters across U.S. and Canadian markets
  • Coordinate with internal departments to support operational continuity
  • Audit work completed by the NASC team
  • Provide live process guidance to NASC team members
  • Train new and current NASC staff on wholesale procedures
  • Review escalation patterns and propose process improvements
  • Process incoming checks and apply payments to assigned wholesale accounts
  • Maintain secure physical records of Manufacturer’s Certificates of Origin and vehicle titles
  • Release MSOs and titles after the related accounts are fully paid
  • Conduct user acceptance and regression testing for system updates and releases
  • Support special projects, reporting, and other ad hoc assignments

Cerințe

  • A bachelor’s degree is typically expected
  • Typically requires 2–4 years of relevant experience, or six years of experience in place of a degree
  • Working knowledge and broader professional experience in the field are required
  • Understanding of key business drivers is required
  • Ability to work independently within established guidelines and policies to resolve moderately complex problems
  • Provides informal guidance to newer team members
  • May lead assigned projects or processes
  • At least two years of customer service experience is required
  • Proficiency with Microsoft Word and Excel
  • Experience with accounting, payment processing, compliance, or operational workflows
  • Strong analytical and training abilities
  • Must be legally authorized to work permanently in the country of posting
  • Final candidates must successfully complete a criminal background check

Beneficii

  • Employee programs and benefits support professional growth, work-life balance, and wellness
  • Hybrid schedule with four days in the office and one remote day each week

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