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American Express
American Express
B2BFinanțeServicii bancare
American Express este o companie globală de servicii financiare care activează în domeniile bancar, financiar și al plăților între companii. Activitatea sa include carduri de credit pentru consumatori, companii și corporații; servicii de plată și pentru comercianți; conturi de economii, certificate de depozit și împrumuturi personale; precum și programe de recompense, programe de călătorii, soluții de plată pentru companii, educație financiară, servicii de securitate și asistență pentru membrii care dețin carduri și pentru comercianți.
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Locurile de muncă ale companiei

Software Engineering Manager, Enterprise AI Platforms

Lead engineering enablement and operations for American Express’s enterprise AI SaaS platforms, including integrations, governance, and adoption.

USStatele Unite ale AmericiiAZArizona
123.000 $ – 215.250 $ / an
HibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de inginerie
Securitate cibernetică

Descriere

  • Lead engineering enablement and ongoing improvement of enterprise AI SaaS platforms.
  • Administer platform workspaces, projects, users, access controls, authentication, API credentials, usage limits, and lifecycles.
  • Work with application engineering, infrastructure, cybersecurity, and architecture teams to integrate AI capabilities into enterprise applications and workflows.
  • Maintain platform monitoring, observability, usage analytics, performance, incident response, and cost governance.
  • Onboard and support internal teams with API access, integrations, environment setup, and engineering practices.
  • Partner with security, risk, compliance, and governance teams on identity, data protection, access control, and responsible AI standards.
  • Lead platform improvements, configuration changes, release coordination, testing, and production readiness.
  • Track deliverables, milestones, dependencies, and operational risks; resolve blockers and communicate progress.
  • Assess emerging AI models, platform capabilities, and engineering practices for automation, innovation, efficiency, and developer experience.
  • Provide technical leadership and structured problem-solving while adapting to evolving AI technologies.
  • Mentor Technology Delivery and Engineering colleagues where applicable.

Cerințe

  • A bachelor’s degree in computer science, computer engineering, or another technical field is preferred; equivalent work experience may qualify.
  • At least five years of hands-on engineering experience with complex systems and platforms, including a record of delivering scalable, high-impact solutions.
  • Strong understanding of software and infrastructure design principles, with experience taking on increasing responsibility.
  • Experience working with cross-functional, geographically dispersed teams on complex projects.
  • Experience using Agile, Scrum, or other rapid application development approaches to deliver technology solutions on time and to expected quality.
  • Familiarity with Agile management tools such as Jira, Rally, or similar platforms.
  • Strong verbal, written, and interpersonal communication skills, including the ability to work effectively with third parties and technical and business teams.
  • Ability to clarify objectives, address ambiguity and poorly defined problems, promote simplification, and influence teams.
  • Ability to enable business capabilities through innovation.
  • Willingness to learn new technologies.
  • Visa sponsorship may be available for some positions, depending on business unit needs, role, cost, and applicable laws.

Beneficii

  • Competitive base salary.
  • Bonus incentives.
  • Company match of 6% on the retirement savings plan.
  • Complimentary financial coaching and financial well-being support.
  • Medical, dental, vision, life insurance, and disability coverage.
  • Flexible hybrid, onsite, or virtual work arrangements, depending on the role and business needs.
  • More than 20 weeks of paid parental leave for all parents, regardless of gender, for pregnancy, adoption, or surrogacy.
  • Complimentary access to onsite wellness centers staffed by nurses and doctors, depending on location.
  • Free, confidential counseling through the Healthy Minds program.
  • Career development and training opportunities.

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