NEC Software Solutions
NEC Software Solutions
NEC Software Solutions dezvoltă software și servicii digitale pentru organizații care activează în domeniile administrației publice, sănătății, locuirii și siguranței publice. Oferta sa include servicii pentru procese de afaceri, soluții de cameră poștală digitală, gestionarea documentelor și găzduire în cloud, punând accent pe tehnologia centrată pe utilizator și pe asistența practică. Compania colaborează cu organizații de servicii publice din Regatul Unit și din întreaga lume, ajutându-le să răspundă nevoilor operaționale în schimbare prin instrumente digitale concepute pentru consolidarea comunităților.

Senior UX Designer - UK Remote

Lead UX strategy and hands-on product design for NEC Software Solutions’ emergency-services control room platform. Guide multiple Scrum teams through research, accessibility, design systems and delivery.

Descriere

  • Own UX strategy and design direction for the control room software programme
  • Maintain a UX roadmap aligned with user needs, product priorities, technical dependencies and delivery plans
  • Coordinate design work across multiple Scrum teams
  • Identify upcoming design needs, risks, dependencies and opportunities
  • Improve design processes, team practices and delivery efficiency
  • Lead, support, critique and mentor designers
  • Promote user-centred design and strengthen UX maturity across teams
  • Define standards, principles and patterns for consistent delivery at scale
  • Escalate design quality, consistency and delivery risks when needed
  • Design complex user journeys, workflows and interactions
  • Create wireframes, prototypes and implementation-ready designs
  • Apply research, accessibility needs, analytics and delivery constraints to design decisions
  • Use design systems, reusable components and established patterns
  • Maintain clear design documentation
  • Plan, conduct and synthesise user research and usability testing
  • Turn research findings into design recommendations, product decisions and roadmap priorities
  • Build effective relationships with customers, stakeholders and multidisciplinary teams
  • Facilitate workshops and collaborative design sessions
  • Explain design rationale, risks, opportunities and trade-offs to technical and non-technical audiences
  • Champion accessibility, usability and inclusive design
  • Partner with engineers to deliver the intended design effectively
  • Advance design systems and UX best practices across the organisation

Cerințe

  • Eligibility for UK Security Clearance
  • Substantial experience designing complex enterprise, case-management, operational or internal digital products, supported by a portfolio showing measurable outcomes
  • Experience leading or supporting UX or Product Designers and coordinating design across multiple delivery teams or workstreams
  • Ability to create and maintain a UX roadmap that prioritises design work against product objectives and delivery timelines
  • Strong hands-on user-centred design experience across user journeys, interaction design, wireframes, prototypes and production-ready designs
  • Experience using research and evidence to guide design decisions
  • Strong stakeholder management, workshop facilitation and communication skills
  • Experience collaborating effectively in multidisciplinary teams
  • Strong knowledge of accessibility and inclusive design
  • Experience designing in regulatory, compliance-led or policy-led environments
  • Experience owning, evolving and applying design systems, including Material UI, reusable components and design patterns
  • Desirable: experience in public safety, emergency services, policing, fire, ambulance, justice or similarly complex operational settings
  • Desirable: experience designing products across multiple screens, user roles, workflows or connected systems
  • Desirable: experience with established industry design systems such as Material Design or Human Interface Guidelines
  • Desirable: experience using AI-powered tools for design, research or prototyping
  • Desirable: experience designing AI-enabled product experiences
  • Existing right to work and travel within the UK, with documentary evidence required
  • Appointment subject to satisfactory vetting, references and occupational health checks
  • A Disclosure and Barring Service check may be required depending on the role

Beneficii

  • NEC-funded private medical cover for employees, with family cover available at additional cost
  • 25 days of paid holiday for full-time employees, with the option to buy or sell days
  • NEC-funded life assurance at four times basic salary, with increased cover available at additional cost
  • Group pension plan with employer contributions of up to 8.5%
  • Flexible benefits options tailored to individual needs
  • Free LinkedIn Learning access to more than 15,000 courses
  • Reasonable adjustments and accessibility support throughout recruitment and interviews

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