Humana
Humana
Humana este o companie de servicii medicale și asigurări de sănătate axată pe îmbunătățirea rezultatelor în materie de sănătate pentru persoane, comunități și sistemul de sănătate în ansamblu. Activitatea sa include planuri Medicare Advantage de tip HMO, PPO și PFFS, destinate unor categorii de populație precum persoanele vârstnice și membrii forțelor armate. Humana pune, de asemenea, accent pe un mediu de lucru incluziv, construit pe sentimentul de apartenență, respect reciproc și oportunități pentru angajați de a contribui la misiunea companiei axată pe sănătate.

Lead AI Engineer – Agentic AI (Remote)

Lead the development of production agentic AI workflows for Humana’s healthcare platform, guiding engineers and contractors while delivering safe, auditable intelligence for members.

Descriere

  • Own the design and delivery of agentic AI capabilities for the NBA platform
  • Develop and manage AI agent workflows for analysis, recommendations, and automation
  • Write and deploy production code with the engineering team
  • Architect multi-step agentic pipelines connecting platform data, decision outputs, and activation channels
  • Integrate large language models, including Claude and GPT, into platform workflows
  • Use prompt engineering, tool calling, structured outputs, and context management techniques
  • Collaborate with frontend and product teams on AI-powered analysis and recommendations for the Command and Control UI and other operator-facing surfaces
  • Create evaluation frameworks for measuring AI output quality
  • Maintain reliable, auditable, and safe agentic workflows in a regulated healthcare setting
  • Lead a small team of engineers and contractors
  • Set delivery expectations, review contractor contributions, and uphold quality standards
  • Promote effective AI-assisted development practices across the engineering organization
  • Travel occasionally to Humana offices for training or meetings

Cerințe

  • At least six years of software or machine learning engineering experience
  • One to two years focused on LLM integration, agentic AI, or AI product engineering
  • Practical experience building production agentic systems with multi-step pipelines, tool orchestration, structured outputs, and multi-turn conversation management
  • Production experience with retrieval-augmented generation and vector search
  • Strong Python development skills
  • Experience integrating LLM APIs, including Anthropic, OpenAI, or comparable services, into production applications
  • Demonstrated ability to lead a small team or pod through delivery and manage contractor resources
  • Sound judgment when applying AI in regulated, member-facing environments
  • Ability to explain agentic architecture to engineering and product stakeholders
  • Extensive experience with AI productivity tools such as Claude and Copilot
  • Preferred: experience coordinating multi-agent systems
  • Preferred: experience integrating agentic AI with custom enterprise software and systems such as Salesforce, Adobe Experience Platform, or claims platforms
  • Preferred: experience creating AI-powered analytics or insight interfaces for business intelligence or operational applications
  • Preferred: experience in healthcare, insurance, or another regulated industry
  • Preferred: experience with AI evaluation frameworks and techniques for detecting output-quality issues or drift
  • Preferred: familiarity with the Anthropic Claude API and Claude Agent SDK
  • Typically available Monday through Friday for eight hours per day, five days per week
  • Home internet with minimum speeds of 25 Mbps download and 10 Mbps upload
  • Dedicated workspace free from ongoing interruptions to protect member PHI and HIPAA information

Beneficii

  • Eligibility for a bonus incentive plan tied to company and/or individual performance
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k) retirement savings plan
  • Paid time off
  • Company holidays
  • Personal holidays
  • Paid parental leave
  • Paid caregiver leave
  • Short-term disability coverage
  • Long-term disability coverage
  • Life insurance
  • Occasional travel for training, meetings, or conferences
  • Remote work arrangement
  • Home-based or hybrid home-and-office setup
  • Dedicated workspace and internet requirements for remote work

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