Manulife Operations Supervisor, Hybrid Philippines
Manulife
Lead insurance operations at Manulife, overseeing service levels, workflows, audits, and team performance. This hybrid position supports teams in Quezon City or Lapu-Lapu City.
Open
Humana is a healthcare and health insurance company focused on improving health outcomes for individuals, communities, and the broader healthcare system. Its work includes Medicare Advantage HMO, PPO, and PFFS plans serving populations such as seniors and military members. Humana also emphasizes an inclusive workplace built around belonging, mutual respect, and opportunities for employees to contribute to the company’s health-focused mission.
Lead AI Engineer – Agentic AI (Remote)
Lead the development of production agentic AI workflows for Humana’s healthcare platform, guiding engineers and contractors while delivering safe, auditable intelligence for members.
United States$129,300 – $177,800 / year
RemoteFull-timeSeniorEnglish RequiredAI EngineerMachine Learning EngineerDescription
- Own the design and delivery of agentic AI capabilities for the NBA platform
- Develop and manage AI agent workflows for analysis, recommendations, and automation
- Write and deploy production code with the engineering team
- Architect multi-step agentic pipelines connecting platform data, decision outputs, and activation channels
- Integrate large language models, including Claude and GPT, into platform workflows
- Use prompt engineering, tool calling, structured outputs, and context management techniques
- Collaborate with frontend and product teams on AI-powered analysis and recommendations for the Command and Control UI and other operator-facing surfaces
- Create evaluation frameworks for measuring AI output quality
- Maintain reliable, auditable, and safe agentic workflows in a regulated healthcare setting
- Lead a small team of engineers and contractors
- Set delivery expectations, review contractor contributions, and uphold quality standards
- Promote effective AI-assisted development practices across the engineering organization
- Travel occasionally to Humana offices for training or meetings
Requirements
- At least six years of software or machine learning engineering experience
- One to two years focused on LLM integration, agentic AI, or AI product engineering
- Practical experience building production agentic systems with multi-step pipelines, tool orchestration, structured outputs, and multi-turn conversation management
- Production experience with retrieval-augmented generation and vector search
- Strong Python development skills
- Experience integrating LLM APIs, including Anthropic, OpenAI, or comparable services, into production applications
- Demonstrated ability to lead a small team or pod through delivery and manage contractor resources
- Sound judgment when applying AI in regulated, member-facing environments
- Ability to explain agentic architecture to engineering and product stakeholders
- Extensive experience with AI productivity tools such as Claude and Copilot
- Preferred: experience coordinating multi-agent systems
- Preferred: experience integrating agentic AI with custom enterprise software and systems such as Salesforce, Adobe Experience Platform, or claims platforms
- Preferred: experience creating AI-powered analytics or insight interfaces for business intelligence or operational applications
- Preferred: experience in healthcare, insurance, or another regulated industry
- Preferred: experience with AI evaluation frameworks and techniques for detecting output-quality issues or drift
- Preferred: familiarity with the Anthropic Claude API and Claude Agent SDK
- Typically available Monday through Friday for eight hours per day, five days per week
- Home internet with minimum speeds of 25 Mbps download and 10 Mbps upload
- Dedicated workspace free from ongoing interruptions to protect member PHI and HIPAA information
Benefits
- Eligibility for a bonus incentive plan tied to company and/or individual performance
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) retirement savings plan
- Paid time off
- Company holidays
- Personal holidays
- Paid parental leave
- Paid caregiver leave
- Short-term disability coverage
- Long-term disability coverage
- Life insurance
- Occasional travel for training, meetings, or conferences
- Remote work arrangement
- Home-based or hybrid home-and-office setup
- Dedicated workspace and internet requirements for remote work
Related Jobs
Engineering Manager, Cloud and Distributed Systems — Cross River, Jerusalem
Cross River
Lead and coach engineers building fintech services and infrastructure for payments, cards, lending, and crypto. This hybrid Jerusalem role focuses on cloud-native systems and engineering delivery.
Open
Senior AI Researcher, Foundation Model Pre-Training — Aleph Alpha, Heidelberg
Aleph Alpha
Lead architecture and large-scale pre-training work for Aleph Alpha’s European foundation models, shaping training methods across thousands of GPUs. Build and refine PyTorch training recipes with the Heidelberg-based hybrid team.
Open
Summer AI Research Intern, Embodied AI
General MotorsUnited States
California$11,800 – $14,600 / month
HybridInternshipEntry levelEnglish RequiredAI Research ScientistMachine Learning EngineerResearch machine learning, robotics, and multimodal models for autonomous driving at General Motors. Run experiments and collaborate with research and engineering teams in a hybrid internship based in Sunnyvale, California.
Open
Senior Deep Learning Researcher, Autonomous Vehicles
MobileyeResearch and develop deep learning systems for Mobileye’s autonomous vehicles, including large-scale neural networks built for its EyeQ chip. Improve model performance and bring research into production.
Open
Remote Customer Service Specialist — Local Crafts (US)
Local CraftsUnited States
Ohio
Rhode Island
Texas
Washington$19 – $20 / hour
RemoteFull-timeJuniorMiddleNo degree requiredEnglish RequiredCustomer SupportSupport Local Crafts’ online brands by assisting customers with orders, shipping, returns, and craft-related questions over phone, email, and chat. The role combines ticket resolution, order and account updates, and collaboration across teams.
Open
Director, Oil, Fuels, NGLs and Biofuels Consulting
S&P Global
Lead S&P Global’s oil, fuels, NGLs and biofuels consulting work across the Americas. Oversee complex projects, client relationships, business development and consulting revenue growth.
Open
Medical Sales Representative, Egypt (Remote)
Abbott
Promote pharmaceutical products to healthcare professionals across Egypt through medical visits and relationship building. Meet ethical sales targets while sharing product information and market feedback.
Open
Senior AI Tech Lead
SedricLead Sedric’s AI reference architecture for agentic compliance systems. Build scalable LLM, retrieval, governance, and evaluation capabilities for financial services.
Open
Director, Client Solutions – Airport Advertising
Clear Channel OutdoorLead consultative sales for Clear Channel Outdoor’s airport advertising portfolio, generating revenue across a designated territory. Build brand-owner relationships, develop customer-focused proposals, and manage the sales pipeline.
Open