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Building Service 32BJ Benefit Funds
Building Service 32BJ Benefit Funds
501 – 1.000 Angajați
Asistență medicalăConsultanțăJuridic
Building Service 32BJ Benefit Funds administrează beneficii de sănătate, pensie, economii pentru pensionare și formare profesională pentru membrii eligibili ai SEIU Local 32BJ și persoanele aflate în întreținerea lor. Activitatea sa include sprijin pentru înscriere și verificarea eligibilității, comunicarea informațiilor despre beneficii, deservirea membrilor și coordonarea cu furnizorii de servicii pentru planurile de sănătate și pensionare. Organizația se concentrează pe administrarea și gestionarea responsabilă a beneficiilor sindicale și a resurselor pe care membrii le folosesc pentru a le înțelege și accesa.
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IT Operations Support Analyst

Schedule and oversee application batch processing for Building Service 32BJ Benefit Funds. Support security administration, file transfers, application testing, and production issue resolution.

USStatele Unite ale AmericiiNYNew York
82.500 $ – 92.500 $ / an
La sediuNormă întreagăJuniorNivel mediuNu este necesară o diplomăLimbă Obligatorie: englezăInginer de suport

Descriere

  • Schedule and oversee daily system batch runs, including weekend processing.
  • Coordinate with stakeholders to set and publish the monthly batch calendar, follow established timelines, and adjust schedules for unplanned requests in production and non-production environments.
  • Maintain system factor tables.
  • Administer user security access.
  • Support day-to-day application operations.
  • Initiate and monitor file transfers.
  • Report production processing issues for supported applications promptly.
  • Investigate and document application failures.
  • Provide on-site and remote application support as needed, including weekends and off-hours.
  • Keep support records and procedure manuals up to date.
  • Test applications and document test cases, results, and defects.
  • Build and maintain effective working relationships with internal stakeholders and vendors.
  • Complete other duties assigned by management or supervisory staff.
  • Report to the Manager, Business Analysts.

Cerințe

  • Bring at least two years of experience with batch scheduling and calendar planning.
  • Demonstrate strong attention to detail and a high level of accuracy.
  • Have experience administering user security, including creating and terminating accounts, assigning security roles, configuring custom access, and applying security concepts.
  • Use sound problem-solving skills.
  • Communicate effectively in writing and verbally.
  • Stay well organized.
  • Learn quickly and adapt to change.
  • Work effectively as part of a team.
  • A bachelor’s degree or higher in computer science, business, or a related field from an accredited college is preferred.
  • Equivalent experience may be considered.
  • Speak, read, write, and understand English.
  • Be available for regular weekend work, including Saturdays, Sundays, and holidays, according to operational needs and established schedules.

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