Cloudflare
Cloudflare
Cloudflare oferă un cloud de conectivitate care ajută organizațiile să securizeze și să conecteze angajații, dispozitivele, aplicațiile, rețelele și datele din medii locale, clouduri publice, platforme SaaS și de pe internet. Platforma sa reunește securitatea aplicațiilor, protecția rețelelor, optimizarea performanței și instrumente de vizibilitate, ajutând echipele să reducă complexitatea tehnică și să creeze și să livreze software mai eficient. Activitatea Cloudflare acoperă livrarea prin cloud și edge, rețelele securizate și infrastructura digitală rezilientă, ceea ce o face relevantă pentru profesioniștii din domeniul securității cibernetice, al rețelelor, al platformelor cloud și al performanței aplicațiilor.

Engineering Manager, Data Center Operations

Lead distributed teams responsible for Cloudflare’s U.S. data center footprint. Oversee site delivery, hardware availability, compliance, and equipment lifecycle operations.

Descriere

  • Lead a distributed team of data center engineers across U.S. sites
  • Oversee data center sites from new builds through production operations and secure hardware retirement
  • Set up 24/7 on-call coverage, handover procedures, and incident SLAs
  • Escalate site incidents, coordinate engineers and vendors, and lead root-cause reviews
  • Manage build schedules from site readiness and hardware delivery through installation, cabling, validation, and production handoff
  • Coordinate integrators, contractors, and colocation providers on new builds
  • Supervise vendors on-site during key build stages
  • Maintain hardware availability and oversee break-fix work, repairs, RMAs, and spare-parts planning
  • Manage colocation providers and vendors, including escalations, remote-hands services, power and cooling issues, and contract performance
  • Keep DCIM records complete for racks, power, cabling, assets, and lifecycle status
  • Work with tooling teams to establish DCIM and documentation standards
  • Lead on-site decommissioning from equipment removal and serial checks through chain of custody and secure destruction handoff
  • Track IT asset disposition vendor compliance evidence and destruction certificates
  • Maintain physical security, access controls, chain-of-custody procedures, and compliance obligations
  • Provide accurate, timely evidence for audits
  • Find manual work and work with automation teams to remove it
  • Assess AI-assisted workflows for incident triage, root-cause analysis, documentation, and compliance evidence
  • Run weekly business reviews and prepare monthly and quarterly reports for the Director and peer leaders
  • Coordinate with network, systems, hardware, supply chain, and infrastructure engineering teams

Cerințe

  • At least 6 years in data center operations, including 3 or more years directly managing on-site technical teams
  • Experience leading teams distributed across locations
  • A record of operating multi-site data center fleets at hyperscale or large-cloud scale
  • Practical experience with IT hardware, including servers, network devices, optics, and cabling
  • Technical expertise to coach engineers and assess vendor and contractor work
  • Experience overseeing new data center or cage builds, ongoing operations, and hardware decommissioning
  • Experience managing providers at Tier III or higher colocation facilities
  • Experience managing 24/7 on-call operations and incident escalations
  • Strong Layer 1 and Layer 2 fundamentals, including structured cabling, fiber and optics, patching standards, switching basics, and physical connectivity troubleshooting
  • Knowledge of data center power and cooling, rack design, high-density deployments, and hardware lifecycle management
  • Strong knowledge of DCIM and asset management systems
  • Working knowledge of enterprise data center security and compliance frameworks
  • Strong program management across vendors, sites, and time-bound workstreams
  • A record of reducing operational toil through tooling or process redesign
  • Excellent written and verbal communication, including business reviews and leadership reporting
  • Ability to travel regularly to data center sites, with more frequent travel during build periods
  • Authorization to receive software or technology controlled under U.S. export laws without export-license sponsorship may be required
  • Preferred: experience establishing a data center operations function or region from the ground up
  • Preferred: background at a hyperscaler, cloud provider, major CDN, or similarly fast-growing infrastructure organization
  • Preferred: experience with ITAD vendor programs and secure destruction requirements
  • Preferred: experience with PagerDuty or similar on-call and incident tools
  • Preferred: experience with NetBox or Nlyte, Jira workflows, and Confluence documentation
  • Preferred: experience with remote-hands programs and vendor scorecards
  • Preferred: experience with hardware diagnostics, burn-in, or automated build validation

Beneficii

  • Candidates who reach the offer stage may be asked to interview in person at a Cloudflare office or hub
  • Cloudflare is committed to equal employment opportunity, diversity, and inclusion
  • Reasonable accommodations are available to qualified individuals with disabilities
  • Accommodations may include an application in an alternate format, a sign language interpreter, or specialized equipment

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