Johnson & Johnson
Johnson & Johnson
Johnson & Johnson ir globāls veselības aprūpes uzņēmums, kas darbojas farmācijas, medicīnas ierīču un patērētāju veselības jomā. Tā pētniecības un produktu izstrādes darbība ietver onkoloģijas, imunoloģijas, neirozinātnes, kā arī sirds un plaušu slimību zāles un terapijas, līdztekus MedTech risinājumiem sirds un asinsvadu aprūpei, ortopēdijai, ķirurģijai un redzes aprūpei. Uzņēmuma plašākā darbība ietver arī veselības un labklājības izglītību, liela mēroga ražošanu, darbu ar investoriem un globālas sociālās ietekmes iniciatīvas, radot iespējas zinātnes, klīniskā darba, inženierijas, ražošanas, komercdarbības un uzņēmuma funkcijās.

Field Reimbursement Manager, Dermatology — Johnson & Johnson

Support patient access to Johnson & Johnson immunology therapies across an Ohio and Pennsylvania territory. Guide providers through coverage, reimbursement, prior authorization, and appeals.

Apraksts

  • Lead field education and resolve issues affecting patient access to Johnson & Johnson immunology therapies.
  • Educate healthcare providers and office staff on coverage, prior authorization, appeals, reimbursement, claims, procedures, and payer coding.
  • Coordinate with sales representatives, key account managers, managed care colleagues, and other field support teams.
  • Respond promptly to urgent patient access and affordability challenges.
  • Provide field-based reimbursement guidance, access education, and practical problem-solving.
  • Build trusted relationships with customers at assigned immunology accounts.
  • Plan territory logistics, routing, and account activities.
  • Track market conditions, coverage policies, and coding requirements.
  • Build familiarity with patient support hubs and specialty distribution channels.
  • Work with internal marketing, sales, medical science, SCG, IBG, HCC, and PECS teams.
  • Advise on access and affordability across Medicare, Medicaid managed care, commercial, and other payer types.
  • Conduct business in accordance with ethical, legal, and compliance standards.
  • Keep current on product coverage, access practices, market conditions, and stakeholder needs.
  • Tailor resources and messaging to healthcare providers and their staff.

Prasības

  • Bachelor’s degree, preferably in healthcare or healthcare or business/public administration.
  • At least five years of relevant professional experience.
  • Account management and/or reimbursement experience in a hospital or provider office setting.
  • Demonstrated knowledge of pharmacy and medical benefits, including buy-and-bill, coding, and billing.
  • Reimbursement or related managed care experience, including revenue cycle, buy-and-bill, prior authorization, coding, and appeals.
  • Ability to build relationships, collaborate, and influence in a matrixed organization.
  • Strong problem-solving skills to address difficult access cases efficiently and identify timely solutions.
  • Experience working with patient support hub services.
  • Valid U.S. driver’s license and driving record that meets company standards.
  • Ability to travel up to 50% on a consistent basis.
  • Permanent residence within the listed territory.
  • Preferred: experience in an immunology disease area.
  • Preferred: advanced degree and/or relevant prior authorization, billing, or coding certifications.
  • Preferred: knowledge of payer approval processes and Medicare, Medicaid, and private payer initiatives.
  • Preferred: technical knowledge of payer policy, reimbursement, coding, coverage, and payment.
  • Preferred: proficiency with Salesforce CRM, Microsoft Word, and Excel.
  • Willingness to learn emerging technologies, including AI.

Priekšrocības

  • Consolidated pension plan.
  • 401(k) savings plan.
  • Long-term incentive program.
  • 120 hours of vacation per calendar year.
  • 40 hours of sick time per calendar year.
  • 13 days of holiday pay, including floating holidays, per calendar year.
  • Up to 40 hours of work, personal, and family time per calendar year.
  • 480 hours of parental leave within one year of a child’s birth, adoption, or foster placement.
  • Bereavement leave per calendar year: 240 hours for an immediate family member or 40 hours for an extended family member.
  • 80 hours of caregiver leave in a rolling 52-week period.
  • 32 hours of volunteer leave per calendar year.
  • 80 hours of military spouse time off per calendar year.
  • Interview accommodations for applicants with disabilities.

Saistītās vakances

RELX

Strategic Customer Success Manager, Nexis+ AI — RELX

RELX

Help enterprise clients adopt and expand their use of Nexis+ AI, connecting the solution to their business goals and measurable value. Work with clients and internal teams to guide onboarding, strengthen account health, and identify opportunities for growth.

Atvērt
LexisNexis

Strategic Customer Success Manager, Nexis+ AI

LexisNexis

Help enterprise clients adopt and scale Nexis+ AI, while building lasting partnerships with LexisNexis Legal & Professional. Drive retention, account growth, and measurable client value through strategic customer success.

Atvērt
Mobile Communications America

Senior People Success Partner

Mobile Communications America

Advise leaders on employee relations, talent, performance, and organizational health. Support Mobile Communications America’s nationwide wireless communications, security, and workplace safety business.

Atvērt
Microbac Laboratories, Inc.

Corporate Customer Success Manager

Microbac Laboratories, Inc.

Lead customer experience, loyalty, and profitability initiatives for Microbac Laboratories’ scientific testing clients. Standardize customer success practices and support teams across the laboratory network.

Atvērt