Banner Health
Banner Health
Banner Health — шұғыл және жедел медициналық көмек, диагностикалық бейнелеу, хирургия, ана мен бала денсаулығы, хоспис, телемедицина, ортопедия және спорттық медицина сияқты пациенттерге арналған кең ауқымды қызметтер көрсететін денсаулық сақтау жүйесі. Оның медициналық көмек көрсету желісі пациенттерге денсаулық сақтау мәселелерін оңайырақ басқаруға және әртүрлі жағдайларда ұсынылатын қызметтерге қол жеткізуге көмектесетін цифрлық құралдарды бетпе-бет көрсетілетін емдеумен біріктіреді.

Remote Pre-Service Representative – Arizona

Register patients for outpatient procedures, verify insurance coverage, and prepare cost estimates for Banner Health. Help patients understand their financial responsibility and arrange payment plans when needed.

Сипаттама

  • Register and financially clear patients for upcoming outpatient procedures.
  • Verify demographic and insurance details, eligibility, and coverage benefits.
  • Prepare patient cost estimates using estimation tools.
  • Review outstanding balances and collect amounts owed by patients.
  • Explain insurance coverage, financial responsibility, estimates, payment options, and No Surprises Act protections.
  • Arrange payment plans for patients unable to pay their full balance.
  • Obtain or confirm authorizations for scheduled procedures.
  • Prioritize and complete assigned daily worklists.
  • Work with scheduling teams, ordering providers, and insurers to clear patient accounts.
  • Meet monthly collection goals and productivity standards.
  • Handle phone inquiries from internal and external customers.
  • Address patient concerns and escalate issues when needed.
  • Attend required training, educational sessions, and facility department meetings.
  • Carry out other assigned duties.

Талаптар

  • High school diploma or GED.
  • One to two years of customer service or finance-related work experience.
  • At least one to two years of related health insurance experience.
  • Strong verbal and written customer service and interpersonal skills.
  • Knowledge of insurance guidelines, financial counseling, negotiation, and prioritization.
  • Ability to manage multiple tasks and respond to issues in a changing work environment.
  • Experience using office productivity software, including Microsoft Outlook and Excel.
  • General computer proficiency for effective office work.
  • CHAA certification is preferred.
  • Knowledge of medical terminology is preferred.
  • Previous electronic medical record experience is preferred.
  • Successful completion of a post-offer occupational health assessment, drug screening, and background check.
  • Registry and per diem roles do not guarantee hours and do not include medical benefits or paid time off.

Артықшылықтар

  • Competitive pay.
  • Paid orientation and training.
  • Weekly pay.
  • Pre-tax 403(b) retirement plan.
  • Employee Assistance Program resources.
  • Wellness program.
  • Discounted entertainment tickets.
  • Restaurant and shopping discounts.

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