Banner Health
Banner Health
Banner Health ir veselības aprūpes sistēma, kas nodrošina plašu pacientu pakalpojumu klāstu, tostarp neatliekamo un steidzamo medicīnisko palīdzību, diagnostisko attēlveidošanu, ķirurģiju, maternitātes aprūpi, hospisa aprūpi, televeselības pakalpojumus, kā arī ortopēdiju un sporta medicīnu. Tās aprūpes tīkls apvieno klātienes ārstēšanu ar digitāliem rīkiem, kas palīdz pacientiem ērtāk pārvaldīt veselības aprūpi un saņemt pakalpojumus dažādās vidēs.

Remote Pre-Service Representative – Arizona

Register patients for outpatient procedures, verify insurance coverage, and prepare cost estimates for Banner Health. Help patients understand their financial responsibility and arrange payment plans when needed.

Apraksts

  • Register and financially clear patients for upcoming outpatient procedures.
  • Verify demographic and insurance details, eligibility, and coverage benefits.
  • Prepare patient cost estimates using estimation tools.
  • Review outstanding balances and collect amounts owed by patients.
  • Explain insurance coverage, financial responsibility, estimates, payment options, and No Surprises Act protections.
  • Arrange payment plans for patients unable to pay their full balance.
  • Obtain or confirm authorizations for scheduled procedures.
  • Prioritize and complete assigned daily worklists.
  • Work with scheduling teams, ordering providers, and insurers to clear patient accounts.
  • Meet monthly collection goals and productivity standards.
  • Handle phone inquiries from internal and external customers.
  • Address patient concerns and escalate issues when needed.
  • Attend required training, educational sessions, and facility department meetings.
  • Carry out other assigned duties.

Prasības

  • High school diploma or GED.
  • One to two years of customer service or finance-related work experience.
  • At least one to two years of related health insurance experience.
  • Strong verbal and written customer service and interpersonal skills.
  • Knowledge of insurance guidelines, financial counseling, negotiation, and prioritization.
  • Ability to manage multiple tasks and respond to issues in a changing work environment.
  • Experience using office productivity software, including Microsoft Outlook and Excel.
  • General computer proficiency for effective office work.
  • CHAA certification is preferred.
  • Knowledge of medical terminology is preferred.
  • Previous electronic medical record experience is preferred.
  • Successful completion of a post-offer occupational health assessment, drug screening, and background check.
  • Registry and per diem roles do not guarantee hours and do not include medical benefits or paid time off.

Priekšrocības

  • Competitive pay.
  • Paid orientation and training.
  • Weekly pay.
  • Pre-tax 403(b) retirement plan.
  • Employee Assistance Program resources.
  • Wellness program.
  • Discounted entertainment tickets.
  • Restaurant and shopping discounts.

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