Dane Street
Dane Street
Dane Street сақтандыру төлемдері мен медициналық қызметті пайдалану туралы шешімдер үшін тәуелсіз медициналық тексерулер, әріптестік сараптамалар және медициналық есеп беру қызметтерін ұсынады. Денсаулық сақтау, консалтинг және құқық салаларында жұмыс істейтін компания сақтандыру ұйымдарын, үшінші тарап әкімшілерін, басқарылатын медициналық көмек ұйымдарын және мемлекеттік мекемелерді 100 мамандық пен 25 000 орналасу нүктесін қамтитын 16 000-нан астам дәрігер желісімен байланыстырады. Оның жұмысы уақтылы, талаптарға сай және объективті медициналық талдау арқылы еңбекке байланысты өтемақы, автокөлік, жауапкершілік және мүгедектік бойынша талаптарды қолдайды.

Operations Manager - Washington (Hybrid)

Lead Dane Street’s Washington operations, including clinic staffing, physician networks, scheduling, reporting, and profitability. Support independent medical examination and peer review programs serving insurance claims.

Сипаттама

  • Own profitability for the Washington operations center
  • Achieve or surpass financial and referral targets
  • Improve staffing efficiency, performance standards, and existing team operations
  • Provide management with regular reports on requested subjects
  • Increase revenue through consistently strong customer service
  • Follow scheduling best practices and required turnaround times
  • Deliver accurate, high-quality reports on schedule
  • Respond to client inquiries promptly
  • Verify that client invoices follow agreed fee schedules
  • Select physicians according to claimant location, specialty, and suitable pricing
  • Develop physician relationships that support panel retention
  • Track performance measures for Customer Service Representatives and Quality Assurance Specialists
  • Ensure the team achieves at least 85% of scheduling output and Quality Assurance targets
  • Recruit staff as referral volume grows or new clients are added
  • Complete timely and constructive employee performance reviews
  • Apply disciplinary and termination procedures in line with company policy
  • Accompany Sales team members on client visits when requested
  • Direct operations across all on-site clinics in Washington State
  • Maintain appropriate clinic staffing, schedules, and operational requirements
  • Make strategic recommendations on clinic expansion or relocation
  • Carry out additional responsibilities and special projects as assigned

Талаптар

  • An associate or bachelor’s degree is preferred
  • Residence in Washington State is required, preferably within the Seattle-Tacoma-Bellevue metropolitan area
  • Regular and as-needed visits to on-site clinics are required to manage operations
  • Experience in healthcare or insurance business settings is preferred
  • Experience in workers’ compensation or auto insurance is preferred
  • Thorough knowledge of the Washington L&I claims process
  • Excellent communication skills and a clear understanding of the company’s business lines
  • Strong critical-thinking and time-management skills, with the ability to meet defined deadlines
  • Computer proficiency and typing skills
  • Ability to perform required lifting, bending, travel, extended sitting, and computer-based work
  • Ability to provide and maintain personal internet service
  • Ability to maintain a reliable, uninterrupted internet connection for remote work responsibilities

Артықшылықтар

  • Generous paid time off
  • Medical, dental, and vision insurance for employees and their families
  • Voluntary life insurance options for employees, spouses, and children
  • Hospital indemnity, critical illness, accident indemnity, and pet insurance plans
  • Employer-paid basic life insurance
  • Employer-paid short-term disability coverage
  • Employer-paid long-term disability coverage
  • 401(k) plan with company matching
  • Apple equipment for the remote workspace
  • Media stipend for the remote workspace
  • Primarily work-from-home arrangement

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