FedEx
FedEx
FedEx is a global logistics and package delivery company serving customers across more than 220 countries and territories. Its operations move nearly 10 million packages each day, supported by teams working in areas such as operations, maintenance, retail, and professional services. FedEx careers span the systems and people behind large-scale delivery networks, with an emphasis on safety, customer service, diversity, and inclusion.

Worldwide Account Manager, Retail – FedEx Singapore

Lead enterprise sales and account growth for FedEx’s global retail customers in Singapore. Manage proposals, onboarding, retention, and cross-functional solutions across transportation, e-commerce, and business services.

Description

  • Deliver worldwide sales targets through enterprise selling and business development initiatives
  • Grow and retain enterprise accounts across regions using tailored account plans and consultative engagement
  • Generate new business while deepening relationships with existing customers
  • Run discovery sessions to clarify customer needs and shape persuasive proposals and solutions
  • Create tailored commercial proposals, pricing approaches, and value-based offerings
  • Manage onboarding and activation for new enterprise customers
  • Handle ongoing account management, issue resolution, and performance reviews
  • Track global market conditions, competitor activity, and emerging trends
  • Partner with product, operations, and marketing teams on go-to-market plans and integrated customer solutions

Requirements

  • Bachelor’s degree or equivalent qualification
  • At least eight years of professional experience in luxury retail or a related sales vertical
  • Strong presentation abilities
  • Demonstrated ability to influence, persuade, negotiate, and make decisions
  • Excellent written and verbal communication skills
  • Confidence networking with people at all levels

Benefits

  • Career development and internal mobility opportunities
  • Potential for advancement and transfer to other locations
  • Training and leadership development programs
  • Competitive benefits package
  • Flexible working arrangements
  • Well-being support programs
  • Commitment to equal opportunity, fairness, and respect
  • Reasonable accommodations for team members and third parties with physical or mental disabilities

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