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Tango
Tango
201 – 500 Employees
ConstructionConsultingLogistics
Tango develops software for managing commercial real estate throughout the property lifecycle. Its platform brings together tools for site selection, portfolio planning, leases and transactions, projects and maintenance, workplace optimization, and energy and sustainability reporting. Predictive analytics and AI help enterprises, retailers, landlords, and public and educational facilities assess property data, guide decisions, and coordinate operations. The company’s products focus on improving space utilization, controlling costs, and supporting ESG reporting.
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Training Content and Documentation Specialist at Tango

Create and maintain software training courses, videos, and documentation for Tango Analytics. Support product education and training for customers and internal teams.

CACanadaUSUnited States
$90,000 – $100,000 / year
RemoteFull-timeJuniorMiddleEnglish RequiredContent Marketing Manager

Description

  • Build self-paced e-learning courses and interactive exercises with Articulate 360 and Storyline 360.
  • Produce training videos with the videography team, including screen recordings made with SnagIt.
  • Prepare presentations and visual resources for customer and employee training.
  • Create and update guides, job aids, quick-reference sheets, and curricula tied to product releases.
  • Revise educational materials as the product changes and new releases become available.
  • Apply consistent formatting, organization, and style across training resources.
  • Administer the learning management system, handling uploads, learning paths, course assignments, and access issues.
  • Monitor course completion, learner progress, and content results.
  • Review effectiveness and engagement data to inform content improvements.
  • Work with Support and Development to find knowledge gaps and produce or revise learning materials.
  • Help deliver onboarding and specialized training in person or remotely.
  • Respond to ad hoc training needs and carry out related responsibilities.

Requirements

  • Hold a bachelor’s degree or bring at least two years of experience in instructional content, technical writing, or e-learning development.
  • Preferably have at least one year of experience developing training for software products.
  • Have practical experience administering a learning management system.
  • Bring working knowledge of Microsoft Office and video editing or collaboration tools.
  • Write clear, well-structured documentation.
  • Manage time and organize work effectively.
  • Handle several content projects at once.
  • Familiarity with IWMS and SaaS platforms is an advantage.
  • Work with attention to detail and independently.
  • Collaborate comfortably with Development, Support, and Product teams.
  • Be able to travel minimally.
  • Be legally authorized to work in the United States or Canada.
  • Disclose any visa sponsorship or support requirements.

Benefits

  • Health, dental, and vision coverage.
  • 401(k) plan with employer matching.
  • Generous paid time off.
  • Flexible remote, hybrid, or office work arrangements.
  • Inclusive, collaborative workplace culture.
  • Equal opportunity employer.

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