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Johnson & Johnson is a global healthcare company working across innovative medicine and medical technology. Its teams develop solutions in oncology, immunology, neuroscience, specialty ophthalmology, interventional care, and orthopaedics, combining science and technology to address complex health needs. The company also emphasizes health equity, environmental sustainability, diversity, and inclusion as it serves providers, patients, and communities worldwide.
Territory Account Manager - Clinical Sales, Guwahati
Support Johnson & Johnson’s hospital-system clinical sales operations in Guwahati. Lead sales training, maintain audit data, support customer acquisition, and address hospital customer needs.
Description
- Support routine activities for the Clinical Sales - Hospital/Hospital Systems function, applying judgment when tasks differ from standard practice.
- Deliver complex clinical sales support work accurately, on time, and to required quality standards.
- Implement objective-led clinical sales training programs covering strategy, processes, and supporting materials.
- Maintain the sales audit database by entering, validating, and protecting information.
- Use strategic partnerships to support customer acquisition.
- Assess customer requirements and feedback.
- Address customer questions and complaints about products and services.
- Refer unusual customer cases to the manager for resolution.
- Document information from clinical, procedural, and technical discussions for future reference.
- Model Johnson & Johnson’s Leadership Imperatives and Credo.
Requirements
- Background or capabilities aligned with an established support-level individual contributor position.
- Ability to perform routine work while adapting to departures from standard procedures.
- Ability to support internal teams within Clinical Sales - Hospital/Hospital Systems.
- Ability to follow administrative procedures while delivering accurate, timely, and high-quality work.
- Professional, efficient, discreet communication style with sound independent judgment.
- Ability to handle complex work supporting Clinical Sales - Hospital/Hospital Systems.
- Ability to deliver training programs guided by defined clinical sales objectives.
- Ability to enter, validate, and secure information in sales audit databases.
- Ability to use strategic partnerships to support customer acquisition.
- Ability to evaluate customer requirements and feedback.
- Ability to address customer needs and complaints and refer unusual matters to a manager.
- Ability to record information from clinical, procedural, and technical discussions.
- Commitment to Johnson & Johnson’s Leadership Imperatives and Credo.
Benefits
- Eligible for sales incentives or commissions.
- Inclusive work environment.
- Johnson & Johnson recognizes employee merit.
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