BCD Travel helps organizations manage business travel through corporate travel management services, risk management support, and integrated tools for travel programs. Its operations span more than 100 countries, enabling tailored solutions for companies and their employees across the business travel, logistics, hospitality, and consulting sectors. The company also focuses on improving travel program performance and advancing more sustainable approaches to business travel.
Senior Travel Consultant at BCD Travel, United States Remote
Senior Travel Consultant handling corporate travel reservations and policy guidance for BCD Travel clients. Advises on fares, regulations, exchanges, penalties, and other travel-industry matters.
Description
- Locate and confirm customer travel reservations
- Advise customers in line with applicable client travel policies
- Handle requests involving required travel regulations
- Provide guidance on fares, exchange costs, penalties, and related industry information
- Assess operational processes and commercial relationships, recommending improvements
- Build, share, and continuously update knowledge of supported travel industries
- Address inquiries from existing and prospective clients
- Represent the company in customer-facing interactions
Requirements
- Substantial experience as a travel agent
- Working knowledge of travel-industry policies, procedures, and processes
- Advanced proficiency with the Sabre GDS
- Strong spoken and written English communication skills
- Availability for varying schedules, including day, evening, overnight, weekend, and holiday shifts based on business needs
- Availability to work full time
- Located in the United States with work eligibility as indicated
Benefits
- Flexible scheduling with work-from-home or remote work options
- Opportunities to develop skills and advance your career
- Generous vacation allowance
- Compensation package with tools supporting mental, physical, and financial well-being
- Professional travel-industry benefits and discounts
- Inclusive workplace that values and celebrates diversity
- Reasonable accommodations when necessary