Palo Alto Networks
Palo Alto Networks
Palo Alto Networks is a global cybersecurity company building AI-driven technologies for protecting enterprise networks, cloud workloads, endpoints, and applications. Its product portfolio spans next-generation firewalls, SASE and Prisma Cloud CNAPP solutions, and the Cortex security operations platform, including XDR, XSOAR, and XSIAM. Through these offerings, along with Unit 42 threat intelligence and incident response services, the company helps organizations secure AI deployments, streamline security operations, and address evolving threats across hybrid and multicloud environments.

Senior Revenue Operations Analyst - Palo Alto Networks - Needham, MA

Senior analyst role focused on SaaS renewal forecasting, churn analysis, and predictive modeling at Palo Alto Networks. Partner with global renewal teams to improve pipeline visibility and operational performance.

Description

  • Support SaaS renewals with forecasting, churn reporting, and predictive analytics
  • Build and maintain renewal-rate forecasts and risk models
  • Perform churn and renewal-risk analysis using predictive techniques
  • Lead forecast discussions and business reviews with global renewal managers
  • Work with Revenue Operations and Renewal Sales leadership to develop consolidated forecasts
  • Collaborate with BI and IT teams to improve renewals modeling and reporting
  • Partner with IT and Sales Operations to optimize Salesforce territory and opportunity processes
  • Monitor daily performance metrics to maintain operational health

Requirements

  • At least five years of experience in sales operations or renewal operations
  • Strong knowledge of renewal rates, forecasting methods, and churn strategy
  • Proficiency with Microsoft Excel, Google Workspace, and Salesforce (SFDC)
  • Ability to influence cross-functional teams without direct reporting authority
  • Excellent verbal, written, and presentation communication skills
  • Strong project management capabilities with a focus on ownership and results
  • Ability to prioritize competing tasks in a fast-paced environment
  • Willingness to work onsite or in a hybrid arrangement at the Needham, Boston office
  • Experience with Clari and Tableau is strongly preferred
  • Advanced expertise in predictive modeling and complex data transformation is preferred
  • This position does not provide immigration sponsorship; applicants must not require work visa sponsorship

Benefits

  • Restricted stock units may be part of the compensation package
  • A bonus may be included
  • Employee benefits are available, though specific benefits are not listed

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