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SGS
SGS
H1B Visa SponsorConsultingFood & BeverageHealthcare
SGS is a global Testing, Inspection, and Certification (TIC) company that helps organizations verify quality, strengthen integrity, and manage risk across industries. Its services span business assurance, connectivity and products, digital trust, health and nutrition, and industrial and environmental solutions. SGS also supports sustainability initiatives through climate action services and its IMPACT NOW ESG portfolio. With operations worldwide and a history dating to 1878, the company offers career opportunities across sectors including consulting, healthcare, and food and beverage.
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Senior Remote Lead Business Analyst — SGS

Lead product discovery and shape delivery-ready requirements for SGS bluesign’s sustainability and compliance software. Partner with autonomous squads building digital products for global supply chains.

EEEstoniaRemoteFull-timeSeniorEnglish RequiredBusiness Analyst

Description

  • Lead discovery and business analysis for complex digital products, workflows, and transformation efforts
  • Run interviews, workshops, and discovery sessions with business, customer, and technology stakeholders
  • Gather and assess requirements, assumptions, constraints, risks, and dependencies before delivery begins
  • Turn business goals into epics, features, user stories, process models, business rules, and testable acceptance criteria
  • Brief squads, prepare work for sprint planning, and contribute to refinement, estimation, and prioritization
  • Work with Squad Leads and Quality Assurance to make acceptance criteria clear, measurable, and supported by suitable validation
  • Own testing readiness with the Quality Assurance Lead: define scenarios, support testing, review results, and track defects through resolution
  • Confirm delivered outcomes with stakeholders and return findings, defects, and recurring operational issues to the product backlog
  • Map current and future processes and find opportunities for simpler workflows, automation, responsible AI, and data-informed decisions
  • Create reusable templates, quality standards, and practices for business analysis and product discovery
  • Support fellow analysts and work closely with Squad Leads, developers, Quality Assurance, program management, and business stakeholders

Requirements

  • At least six years of experience in business analysis, product discovery, or digital product delivery
  • Experience leading analysis for complex software products, platforms, or transformation programs
  • Strong facilitation, requirements gathering, stakeholder management, and conflict resolution skills
  • Ability to produce clear user stories, acceptance criteria, business rules, workflows, and supporting documentation
  • Experience modelling IT systems, their interactions, and behavior to clarify needs and inform solution design
  • Experience using AI-assisted tools to draft, improve, and validate requirements, user stories, and acceptance criteria, with appropriate human review and governance
  • Practical experience with Jira and Confluence for requirements, backlog, traceability, and delivery documentation
  • Experience with Agile methods, balancing iterative delivery with suitable project discipline and governance
  • Strong analytical skills and the ability to question assumptions while maintaining constructive stakeholder relationships
  • Ability to connect strategic goals to measurable product outcomes and work ready for delivery
  • Professional fluency in English and confidence collaborating with colleagues across locations
  • Preferred: experience leading or mentoring Business Analysts, or owning a business analysis practice
  • Preferred: experience with B2B SaaS, sustainability, manufacturing, supply chains, chemical data, assessment, or compliance products
  • Preferred: experience with process modelling, service design, data analysis, and product management methods
  • Preferred: familiarity with Scrum, Kanban, OKRs, and modern product operating models
  • Preferred: experience finding practical automation and AI-assisted opportunities while respecting governance and risk controls

Benefits

  • Opportunities for ongoing learning and professional development
  • A supportive, open culture centered on teamwork, trust, and accountability
  • Work on digital products used in international supply chains and regulatory settings
  • Collaboration within a multinational, distributed technology organization
  • A role in a globally recognized, stable organization with a clear sustainability mission

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