Verizon
Verizon
Verizon is a major U.S. telecommunications company serving consumers and businesses through wireless, broadband, mobile, home internet, and enterprise network services. Its large-scale operations span consumer connectivity, business networking, 5G, and network infrastructure, with career opportunities across technology, engineering, retail, and finance. Verizon’s hiring context also reflects a focus on employee development and corporate responsibility as it works to connect people and organizations to the services they rely on.

Senior Product Designer, Commerce and AI

Shape Verizon Business digital sales and service experiences, creating polished commerce flows and prototypes across customer journeys. Apply AI-assisted design methods to improve the customer experience.

Description

  • Guide design from problem framing and concept development through delivery.
  • Create polished, intuitive experiences that are simple, elegant, and easy to use.
  • Work with product managers, engineers, and researchers to understand user needs and business goals.
  • Turn user needs and business goals into effective design solutions.
  • Produce wireframes, prototypes, and high-fidelity designs with standard design tools, AI tools, and generative workflows.
  • Work with Figma Make, Gemini, Claude, and NotebookLM.
  • Shape decisions using data, customer insights, product thinking, experimentation, and clear design rationale.
  • Set quality standards for AI-assisted design and uphold strong craft and usability.
  • Develop and refine narratives that explain product opportunities and requirements.
  • Improve experiences and optimize touchpoints throughout the customer lifecycle.
  • Lead design critiques and workshops to strengthen design culture.

Requirements

  • Bachelor's degree or at least four years of work experience.
  • At least four years of relevant experience, demonstrated through work and/or military experience.
  • At least four years of design experience.
  • A strong portfolio showing user-centered product thinking, polished visual craft, and thoughtful interaction design for complex ecosystems.
  • Experience presenting and explaining design decisions to stakeholders and cross-functional teams.
  • Experience creating high-fidelity design deliverables that follow visual design principles and design system specifications.
  • Experience independently leading design processes from discovery through launch.
  • Experience balancing user needs, technical constraints, and business goals.
  • Experience guiding decisions with structured thinking, clear rationale, and user-centered research.
  • Experience using experimentation, metrics, or data to inform design decisions.
  • Demonstrated experience designing shopping and commerce flows.
  • A bachelor's or master's degree in Design is an additional qualification.
  • Experience designing for growth, monetization, digital transformation, or omnichannel experiences.
  • Experience designing for B2B.
  • Portfolio must contain professional work only.
  • Strong communication and storytelling skills.
  • Close attention to detail and a strong eye for visual craft.

Benefits

  • Medical, dental, and vision insurance.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance.
  • Accidental death and dismemberment insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • 401(k) savings plan with company matching.
  • Up to eight company-paid holidays each year.
  • Up to six personal days each year.
  • Paid parental leave.
  • Adoption assistance.
  • Tuition assistance.
  • Premium pay opportunities, including overtime, shift differential, holiday pay, and allowances.
  • Up to 15 vacation days per year for newly hired employees, with additional days based on length of service.
  • Other incentives.
  • Hybrid arrangement with work-from-home flexibility and at least three days per week in the office.

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