Verizon
Verizon
Verizon is a telecommunications company serving consumers, businesses, and government organizations with wireless connectivity, broadband, fiber-optic networks, and related digital services. Its operations span mobile and fixed-line infrastructure, retail and online channels, and enterprise communications, creating opportunities for professionals working across network technology, customer services, business solutions, and other functions supporting large-scale connectivity.

Senior Product Designer, B2B Digital Experiences — Verizon (Hybrid)

Shape B2B sales and service experiences for Verizon Business Group, designing across customer journeys. Use AI-assisted workflows to create and refine product designs.

Description

  • Guide design from initial problem framing and concept development through delivery
  • Create polished, intuitive experiences that are simple and easy to use
  • Work with product managers, engineers, and researchers to understand user needs and business goals
  • Turn user needs and business goals into effective design solutions
  • Build wireframes, prototypes, and high-fidelity designs with Figma Make, Gemini, Claude, NotebookLM, and generative workflows
  • Use data, customer insights, product thinking, experimentation, and design rationale to shape decisions
  • Set and uphold quality standards for AI-assisted design work
  • Develop clear narratives about product opportunities and requirements
  • Improve customer experiences and optimize touchpoints throughout the customer lifecycle
  • Lead design critiques and workshops to strengthen the design culture

Requirements

  • Bachelor's degree or at least four years of work experience
  • At least four years of relevant experience, demonstrated through professional work and/or military service
  • At least four years of design experience
  • A strong portfolio showing user-centered product thinking, refined visual craft, and thoughtful interaction design for complex ecosystems
  • Experience presenting and explaining design decisions to stakeholders and cross-functional teams
  • Experience producing high-fidelity design work that follows visual design principles and design system specifications
  • Ability to independently lead design processes from discovery through launch
  • Experience balancing user needs, technical constraints, and business goals
  • Experience guiding decisions with structured thinking, clear rationale, and user-centered research
  • Experience with experimentation, metrics, or data-informed design decisions
  • Demonstrated experience designing shopping and commerce flows
  • A portfolio made up entirely of professional work
  • Bachelor's or Master's degree in Design
  • Experience designing for growth, monetization, digital transformation, or omnichannel experiences
  • Experience designing for B2B
  • Strong communication and storytelling skills
  • Careful attention to detail and a strong eye for visual craft

Benefits

  • Medical, dental, and vision coverage
  • Short-term and long-term disability coverage
  • Basic and supplemental life insurance
  • Accidental death and dismemberment insurance
  • Identity theft protection
  • Pet insurance
  • Group home and auto insurance
  • 401(k) plan with company matching
  • Up to eight company-paid holidays per year
  • Up to six personal days per year
  • Paid parental leave
  • Adoption assistance
  • Tuition assistance
  • Role-dependent premium pay, including overtime, shift differentials, holiday pay, and allowances
  • Up to 15 vacation days per year for new hires, with additional days based on length of service
  • Hybrid work arrangement

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