Capital One
Capital One
Capital One is a financial services and fintech company offering credit cards, auto loans, banking, and savings products. Its work combines financial expertise with technology and digital tools to improve how customers manage money. The company’s careers focus includes building customer-oriented solutions within a diverse and inclusive workforce.

Senior Airport Lounge Design Manager

Lead hospitality design and construction projects for Capital One airport lounges, from early planning through opening. Coordinate consultants, stakeholders, schedules, and budgets in a hybrid role.

Description

  • Oversee design and business development opportunities for airport lounges
  • Lead early design work and coordinate external design and technical firms
  • Oversee the Request for Proposal Qualifications (RFP) process
  • Guide assigned design projects from feasibility and site assessment through opening
  • Coordinate layout and concept approval, construction documents, permitting, construction administration, punch lists, and opening activities
  • Keep projects on schedule and within budget goals
  • Lead cross-functional projects, managing scope, timelines, budgets, risks, and impacts
  • Communicate with and influence stakeholders at every organizational level
  • Prioritize multiple projects with competing deadlines
  • Maintain project plans and essential documentation
  • Run project team meetings, track progress, and report status
  • Work with project customers to move delivery forward
  • Build stakeholder relationships and meet delivery commitments
  • Report to the Director of Airport Lounge Design & Construction program lead and engage with senior leaders

Requirements

  • Bachelor's degree in architecture or interior design
  • At least 7 years of hospitality industry experience in interior design or architecture
  • At least 7 years of experience using AutoCAD, Revit, SketchUp, and Adobe Creative Suite
  • At least 5 years of vendor or relationship management experience
  • At least 5 years of experience sourcing architectural materials and finishes, and furniture, fixtures, and equipment
  • Extensive hospitality design experience
  • Experience with food and beverage programs
  • Ability to clearly present design ideas to leaders and cross-functional stakeholders
  • Understanding of construction methods, costs, and milestones
  • Proficiency in construction drawings, documentation, and oversight
  • Experience in construction administration and on-site project delivery
  • Experience working directly on the corporate and/or client-facing side
  • Experience leading complex projects across departments
  • A strong portfolio of sketches, works in progress, and completed projects
  • Understanding of construction methods, durability needs, millwork detailing, finish applications, and furniture construction
  • Ability to travel 30–40%
  • Must not require new employment authorization sponsorship or immigration-related support

Benefits

  • Performance-based incentive compensation, potentially including cash bonuses and/or long-term incentives (LTI)
  • Comprehensive health, financial, and other benefits to support overall well-being
  • Hybrid work arrangement
  • Career development opportunities
  • Reasonable accommodation support

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