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Multiplica
Multiplica
501 – 1,000 Employees
B2BConsultingMarketing
Multiplica is a global digital consultancy that helps organizations turn business insights into digital products, customer experiences, and services. With around 25 years of experience and teams across Europe and Latin America, the company brings together product strategy, user experience, technology, data, and applied artificial intelligence. Its work spans digital product and experience design, product development, enterprise AI, process automation, back-office modernization, growth marketing, and technology talent solutions including staff augmentation and POD teams. Multiplica works with enterprises on digital transformation initiatives focused on improving operations, increasing engagement, and creating measurable business value.
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Senior Product Designer, AI and UX Research

Design and validate AI-enabled digital products for Multiplica, using UX research, design systems, and A/B testing. Hybrid contract role based in Chile.

CLChileHybridContractSeniorSpanish RequiredProduct Designer

Description

  • Challenge priorities, suggest alternatives, and identify dependencies and impacts across teams.
  • Automate repetitive discovery and documentation tasks with AI.
  • Build prototypes with AI-assisted tools to validate ideas.
  • Research markets and best practices through benchmarking and discovery.
  • Design surveys and interviews, and analyze indicators.
  • Use AI to synthesize findings and ensure conclusions can be traced to their sources.
  • Create and test navigable wireframes and prototypes in Figma or code with representative users.
  • Maintain the design system and propose components, tokens, and patterns.
  • Check WCAG accessibility and reuse across brands and devices.
  • Define and analyze experience metrics, and collaborate on A/B experiments.
  • Track the impact of solutions after launch.
  • Use, adapt, and document AI skills, plugins, and workflows.
  • Coordinate UX process improvements with Product, Development, Customer Research, and Security.
  • Support handoffs to development to reduce friction and inconsistencies.

Requirements

  • At least four years of study in Design, Engineering, Advertising, or Social Sciences.
  • At least three years of experience with digital products, ideally in B2C or e-commerce.
  • Intermediate or advanced knowledge of quantitative and qualitative research methods.
  • Experience working with agile methods.
  • Experience using AI.
  • Basic and intermediate AI training, with credentials, covering skills, plugins, and workflows.
  • Daily use of AI for discovery, synthesis, prototyping, and documentation, supported by concrete, verifiable examples.
  • Ability to prototype with AI-assisted tools and critically review the results.
  • AI-assisted prototyping and development.
  • Skills, plugins, and workflows.
  • Product discovery.
  • Qualitative and quantitative research.
  • Knowledge of general metrics.
  • Testing.
  • Design system operations.
  • Facilitation.
  • Agile mindset.

Benefits

  • Initial six-month project, with possible extension.
  • Hybrid work, with office attendance at least twice a month.
  • Access to training programs.
  • Payment in local currency.
  • Monday to Friday, 9:00 a.m. to 6:00 p.m.

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