CVS Health
CVS Health
CVS Health is an American healthcare company working across healthcare services, health insurance, pharmacy benefits management, and retail pharmacy. Through businesses including Aetna and CVS Caremark, it supports health coverage, prescription access, condition management, specialty medications, and mail-order pharmacy services. Its neighborhood pharmacies and broader care offerings are designed to help people access essential healthcare more conveniently and affordably. CVS Health brings together insurance, pharmacy, and health services to support individuals and communities throughout their care journeys.

Senior Manager of Underwriting

Lead Medicare underwriting teams at CVS Health, shaping pricing strategy and risk decisions across health insurance segments. Drive profitable growth and strong operational performance through team development and cross-functional collaboration.

Description

  • Lead and develop underwriting professionals to meet business, operational, and financial goals.
  • Set workload distribution and production priorities, and monitor performance to ensure timely, accurate results.
  • Identify staffing, training, and professional development needs.
  • Improve processes to increase productivity, rating accuracy, efficiency, and customer experience.
  • Promote excellent customer service and coach teams in consultative partnerships.
  • Apply and explain underwriting policies, product knowledge, business strategies, and organizational initiatives.
  • Approve underwriting exceptions and financial variances within delegated authority.
  • Join Sales and Account Management colleagues in customer and broker meetings as needed.
  • Work across CVS Health and Aetna business segments to meet enterprise and market goals.
  • Use market and competitor insights to assess risk, set prices, and support profitability.
  • Explain and negotiate rate development methods and underwriting decisions.
  • Shape case strategy and business outcomes while meeting service expectations and deliverables.
  • Build cross-functional relationships that support growth, operational excellence, and customer satisfaction.
  • Guide and mentor direct and indirect team members.

Requirements

  • At least five years of medical underwriting experience, including Medicare or group health insurance products.
  • Experience leading, coaching, mentoring, or developing underwriting professionals.
  • Strong command of underwriting principles, risk assessment, pricing methods, and funding arrangements.
  • Advanced skills in Microsoft Excel and other analytical tools.
  • Strong communication, negotiation, and relationship-building skills.
  • Ability to manage competing priorities and deliver results in a fast-paced environment.
  • Bachelor’s degree or an equivalent combination of education and relevant professional experience.
  • Preferred: Experience supporting Public and Labor, National Accounts, or Middle Market business segments.
  • Preferred: Familiarity with Aetna underwriting systems, products, rating methods, and processes.
  • Preferred: Experience leading operational improvements and delivering measurable business results.
  • Preferred: Ability to influence cross-functional partners and contribute to strategic initiatives.

Benefits

  • Eligibility for CVS Health bonus, commission, or short-term incentive programs.
  • Target award under the company’s equity award program.
  • Medical coverage.
  • Dental coverage.
  • Vision coverage.
  • Paid time off.
  • Retirement savings options.
  • Wellness programs.
  • Resources supporting physical, emotional, and financial well-being.

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