Acrisure
Acrisure
Acrisure is a global insurance broker and technology-enabled financial services company serving businesses and individuals. Its offering spans commercial and personal insurance, employee benefits, cybersecurity, payroll, mortgage, managed IT, enterprise programs, and broader risk-management services. Acrisure combines insurance expertise with technology to support clients across multiple countries and industries, including insurance, consulting, and finance.

Senior Benefits Operations Analyst – Acrisure, São Paulo (Hybrid)

Process employee benefits enrollment and eligibility updates for carriers as a Benefits Operations Analyst at Acrisure. Join a global fintech providing insurance, reinsurance, and benefits solutions.

Description

  • Provide a status update by the next business day after receiving each request.
  • Return requests that cannot be processed because information is missing or inaccurate, explain the next steps, and copy the Client Service team.
  • Track each issue or outstanding item through resolution, noting the applicable processing cutoff date.
  • Complete enrollment and eligibility updates—including additions, removals, changes, transfers, and extensions—through carrier websites within 24 hours of receiving complete documentation.
  • Verify successful processing and notify the client.
  • Update the operating system.

Requirements

  • Experience managing health insurance enrollment and eligibility changes with major carriers.
  • Intermediate proficiency in Microsoft Word and Excel.
  • Knowledge of benefits operations and related processes.
  • A degree in progress or a completed degree is preferred.

Benefits

  • Medical insurance
  • Dental insurance
  • Meal or food allowance
  • Transportation allowance
  • Life insurance
  • Profit-sharing and results-based bonus
  • Welcoming, relaxed, and dynamic workplace culture
  • Birthday day off
  • Pharmacy benefits card
  • Benefits Club with partnerships and exclusive discounts
  • Partnership with Sesc
  • Discounts on company insurance products
  • Movie theater ticket discounts
  • TotalPass gym membership
  • Auster emotional well-being support

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