Hewlett Packard Enterprise develops enterprise technology for organizations running hybrid cloud and AI-driven operations. Its portfolio spans HPE ProLiant servers and HPE Cray high-performance computing, HPE Alletra storage, HPE Aruba networking, AI platforms and turnkey AI factories, and GreenLake as-a-service solutions. HPE also provides security capabilities such as Zero Trust and SASE, alongside professional, advisory, and support services that help large organizations modernize infrastructure, manage data-center environments, and deploy AI at scale.
Sales Operations Analyst - United States Remote
Support sales process design, forecasting, analytics, and reporting for Hewlett Packard Enterprise’s US channel partners and enterprise technology operations. Partner with senior leaders and supply chain planning teams to improve sales performance and operational planning.
Description
- Develop and manage sales lifecycle processes and tools covering pricing, orders, invoicing, opportunity assessment, field inventory, pipeline analytics, and forecasting.
- Analyze and report on order pipelines, bookings, revenue forecasts, revenue performance, sales productivity, and goal attainment.
- Maintain and improve sales automation systems, product and service costing models, and margin management tools.
- Resolve complex business challenges by applying advanced subject matter expertise.
- Lead functional project teams and contribute expertise to cross-functional initiatives.
- Direct process improvements and establish operational policies.
- Design and implement forecasting, analytics, metrics, order management, and operations support processes for US channel partners.
- Advise senior business leaders on relevant analytics, metrics, and performance outcomes.
- Operate within sales operations frameworks, forecasts, and budgets to address resource and sales client requirements.
- Build and manage internal and external partner and client relationships supporting quality audits and quality management.
- Provide specialized expertise and quality leadership across organizational projects and programs.
- Advance innovation by incorporating new technologies into sales operations tools and activities.
- Work with sales teams and US channel partners to support targets and deliver forecasting and reporting to supply chain and demand planning teams.
- May mentor and support the development of lower-level employees.
Requirements
- At least five years of experience in business operations or a comparable business function.
- At least three years of experience in an enterprise technology environment.
- Previous experience with SFDC and Oracle.
- Proficiency with Microsoft Office, including Excel, PowerPoint, and Word.
- Strong Excel skills.
- Experience with data and financial analytics.
- Ability to communicate and build relationships across the business and with external customers.
- Ability to work independently in a fast-paced environment.
- AI experience is preferred.
- Experience working with external customers is a plus.
- Ability to adapt to changing business conditions.
- Experience working with and engaging senior sales management.
- Experience serving as a subject matter expert or team lead.
- Experience designing and implementing process and tool management and improvement frameworks.
- Excellent analytical, statistical, and problem-solving abilities.
- Thorough knowledge of sales operations practices and process design.
- Experience applying forecasting and planning methodologies.
- Excellent written and verbal communication skills.
- Ability to present sales operations architectures, plans, proposals, and results and negotiate options with senior management.
- US citizenship is required.
- Bachelor’s or master’s degree, or equivalent work experience.
Benefits
- Comprehensive benefits supporting health, financial security, and emotional wellbeing.
- Programs supporting personal and professional development.
- Flexible arrangements for managing work and personal needs.
- Inclusive workplace.
- Reasonable accommodations during the application or interview process for applicants with disabilities.