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Sarnova
Sarnova
1,001 – 5,000 Employees
B2BHealthcareSaaS
Sarnova is a healthcare distribution and services company supporting emergency medical services and acute care organizations. Through businesses including Bound Tree Medical, Tri-anim Health Services, Cardio Partners, and Digitech, it provides medical products and equipment, respiratory and critical care solutions, AED programs, CPR training, and technology for EMS billing and business intelligence. The group serves EMS providers, hospitals, schools, businesses, and government agencies, and operates as a portfolio company of Patricia Industries, part of Investor AB.
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Remote Accounts Receivable Specialist - Sarnova

Manage insurance and patient billing for Digitech’s outsourced EMS revenue-cycle services. Research claims, resolve denials, and reduce unpaid account aging in a remote role.

USUnited StatesRemoteFull-timeJuniorNo degree requiredEnglish RequiredAccounts Receivable

Description

  • Support insurance and patient billing activities to secure accurate, timely payment from patients and insurers.
  • Contact patients, hospitals, insurers, facilities, and attorneys to investigate claims and gather missing insurance details.
  • Check with insurance carriers on the status of overdue accounts.
  • Achieve established productivity and quality targets.
  • Record account actions in the claims processing system.
  • Manage self-pay follow-up, verify coverage, and arrange payment plans.
  • Follow up daily on unpaid claims to maintain workflow and limit account aging.
  • Monitor collection-stage accounts before they are referred to an external agency.
  • Complete designated special projects.
  • Conduct quality reviews of assigned claims.

Requirements

  • High school diploma or equivalent is required.
  • At least one year of experience in healthcare claims processing, billing, or accounts receivable.
  • Practical experience preparing and submitting insurance appeals, including remittance advices, payer denial codes, and timely filing limits.
  • Working knowledge of ICD-10, HCPCS, and standard medical terminology.
  • EMS billing experience is strongly preferred; experience in other medical specialties may also qualify.
  • Proficiency with web-based tools, billing applications, and payer portals.
  • Previous customer service experience and the ability to collaborate effectively across departments.
  • Basic computer proficiency, including Microsoft Office experience.
  • Strong customer service capabilities.
  • Well-developed interpersonal, organizational, communication, and time-management skills.
  • Strong investigative and research abilities for resolving complex billing matters.
  • Effective critical-thinking and analytical skills.
  • Ability to work independently in a fast-paced, changing environment with limited supervision.
  • Ability to manage all role responsibilities, performance goals, and business practices independently in a remote setting.
  • Ability to protect confidential information related to assigned work.
  • Ability to perform duties in line with company standards and applicable state and federal guidelines.
  • Ability to comply with applicable laws and regulations, including HIPAA.
  • Reliable adherence to company attendance policies.

Benefits

  • Competitive compensation based on experience.
  • Comprehensive benefits package.
  • 401(k) plan.

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