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Paradigm Oral Health is a healthcare organization supporting elite oral surgeons and practices in delivering advanced oral and maxillofacial surgical care. Its work combines clinical technology, innovation, research, and practice support with a patient-first focus.
The company also develops the oral surgery community through surgeon education programs such as Paradigm Academy and the Surgical Education Center, clinical research, professional development events, and initiatives designed to improve patient outcomes and strengthen relationships with referring providers. Its team works alongside surgeon-led practices to support their clinical and strategic goals.
Onsite Scheduling Coordinator - Hendersonville
Coordinate patient appointments and front-desk operations at an onsite oral surgery practice in Hendersonville. Support patient flow, records, payments, phone service, and relationships with referring offices.
Description
- Welcome patients and visitors promptly with a warm, professional manner
- Respond to incoming calls without delay
- Schedule appointments to balance patient satisfaction, provider availability, and exam and treatment room capacity
- Create each provider’s daily schedule
- Prepare and organize patient charts
- Collect amounts owed by patients
- Coordinate patient flow to help minimize waiting times
- Provide assistance to patients as needed
- Keep the reception area clean, orderly, and presentable
- Build and maintain professional relationships with referring offices
- Deliver concierge-level service to patients, referring offices, and colleagues by phone, in person, and electronically
- Handle other related responsibilities as assigned
Requirements
- High school diploma or equivalent is required
- At least one year of customer service experience is required
- Prior oral surgery experience is helpful but not mandatory
- Knowledge of dental terminology
- A welcoming, personable, and professional presence
- Basic office capabilities, including typing and filing
- Strong organizational ability
- Careful attention to detail
- Authorization to work in the United States, verified through E-Verify
- Ability to protect confidential information in compliance with HIPAA
Benefits
- Medical coverage, including Virtual Care, plus dental and vision plans
- Employee Assistance Program (EAP)
- Company-provided uniforms or scrubs
- Competitive compensation
- Potential bonus opportunities
- Annual merit reviews
- 401(k) plan with company match
- Health Savings Account (HSA) with HDHP health plans
- Basic and supplemental life insurance
- Life insurance coverage for spouses and children
- Paid vacation beginning at two weeks
- Six paid holidays each year
- Short- and long-term disability plans
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