Venon Solutions
Venon Solutions
51 – 200 Employees
B2BHR TechSaaS
Venon Solutions provides nearshoring and dedicated-team services from Latin America for businesses seeking to expand their IT capabilities. The company connects clients with bilingual engineers and other professionals, emphasizing cultural alignment, clear communication, and staffing tailored to specific operational needs. Founded in 2008, Venon Solutions uses automated and AI-supported recruiting processes to help source talent for B2B, SaaS, and HR technology organizations.

Onsite Medical Virtual Assistant

Provide patient support and healthcare administration in an onsite medical virtual assistant role. Responsibilities include calls, insurance verification, referrals, records management, and HIPAA-compliant coordination.

Description

  • Respond to patient calls and provide assistance
  • Verify insurance details and maintain accurate patient information
  • Process referrals, faxes, and medical records
  • Explain insurance coverage and benefits to patients
  • Coordinate activities with healthcare providers and clinical staff
  • Complete administrative duties and accurate data entry
  • Follow HIPAA compliance requirements

Requirements

  • Fluent English communication skills
  • Prior medical receptionist or virtual assistant experience is preferred
  • Strong communication skills and professional phone etiquette
  • Excellent organization with the ability to manage multiple tasks
  • EHR or EMR experience is advantageous
  • Dependable computer equipment and internet access
  • Willingness to use Time Doctor and a HIPAA-compliant virtual desktop

Benefits

  • Biweekly pay
  • Payment through Wise

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