Manhattan WMOS Engineer
ShyftLabs
Support Manhattan WMOS implementations and operations as a WMS Engineer at ShyftLabs. ShyftLabs builds data products and digital solutions for Fortune 500 companies.
Open
Hanover is an executive search and talent solutions firm serving the financial services sector. The company helps banks, asset managers, insurers, wealth managers, fintechs, and private equity firms recruit and develop senior leaders and advisory teams. Its work spans executive search, talent strategy consulting, leadership coaching, outplacement, board services, workshops, leadership development, and market intelligence. Hanover’s team operates from offices in London, New York, Chicago, and Los Angeles, supporting clients across the full talent lifecycle and helping them build diverse, high-performing leadership teams.
Middle Market Underwriting Technician
Supports Middle Market insurance underwriters with submissions, renewals, endorsements, and agency service. This hybrid position serves accounts across the Southeast territory.
Description
- Assist Middle Market Underwriters with new-business submissions and renewal accounts
- Work directly with Underwriters and the Underwriting Technician leader
- Handle agent and underwriter service requests, including escalations and urgent needs
- Build knowledge of underwriting profitability, Renewal Book quality, and authority limits
- Learn service metrics, operating workflows, and Underwriting Technician best practices
- Develop agency relationships and practical service experience
- Complete ongoing training to strengthen role proficiency
- Use core underwriting principles covering risk selection, exposure and hazard controls, coverage impact, pricing, and loss analysis
- Process authorized endorsements and refer exceptions to the Middle Market Underwriter
- Prepare Renewal Book accounts outside authority by starting the renewal process
- Collect information from agents, claims adjusters, and risk solution representatives
Requirements
- An associate degree is preferred, along with one to two years of commercial lines experience
- Ability to develop working knowledge of basic exposure and control analysis and coverage
- Foundational commercial lines underwriting knowledge involving premiums above $50,000
- Understanding of how related roles and functions connect and contribute to the overall process
- Resourceful problem-solving skills and the ability to use available support
- Service-focused approach with strong responsiveness
- Ability to manage workload independently while meeting underwriting objectives and service standards
- Clear verbal and written communication with internal and external partners
Benefits
- Hybrid work arrangement
- Full-time, non-exempt employment
- Ongoing training supported by peers and Underwriting Technician leadership
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