HYDAC Group
HYDAC Group
5,001 – 10,000 Employees
AerospaceEngineeringManufacturing
HYDAC Group develops and manufactures hydraulic, filtration, and thermal management technologies for industrial and mobile applications. Its portfolio includes accumulators, sensors, valves, pumps, cooling systems, and electrohydraulic systems that help customers manage fluids, control machinery, and improve operational efficiency. The company also provides engineering expertise, software tools, and service support for fluid engineering projects. Its work spans sectors including aerospace, manufacturing, and engineering, with solutions designed for conventional equipment as well as e-mobility and zero-emission applications. Job seekers may find opportunities across the product development, manufacturing, engineering, and technical service teams supporting these technologies.

Junior Microsoft Dynamics 365 Administrator – Hybrid in Bethlehem

Support HYDAC Group’s Dynamics 365 and Power Platform environment in a junior administrator role. The position focuses on CRM configuration, user support, workflow automation, data quality, release testing, reporting, and user enablement.

Description

  • Manage Dynamics 365 and Power Platform user accounts, licenses, business units, teams, and security roles
  • Configure entities, fields, forms, views, charts, dashboards, and business rules from approved business requirements
  • Develop, maintain, and monitor Power Automate flows and workflows
  • Deliver Tier 1 and Tier 2 CRM support by recording, prioritizing, diagnosing, and resolving tickets
  • Handle data imports, exports, bulk updates, and duplicate detection activities
  • Assist with solution management across development, testing, and production environments
  • Test Microsoft release waves, patches, and internal enhancements while recording results and issues
  • Track system performance, integrations, and storage, escalating problems when necessary
  • Maintain system documentation, configuration records, and user training resources
  • Lead user training and onboarding sessions
  • Support Dynamics 365 views and dashboards and contribute to Power BI reporting
  • Comply with company IT, security, and data governance requirements
  • Advocate for Dynamics 365 users by resolving access problems, automating workflows, protecting data quality, troubleshooting tickets, testing releases, and preparing user guides

Requirements

  • Hold a current Microsoft Dynamics 365 or Power Platform certification, such as PL-200, PL-900, MB-210, or MB-220
  • Have an associate or bachelor’s degree in Information Systems, Computer Science, Business, or a related discipline, or equivalent practical experience
  • Bring 1–2 years of Dynamics 365 CE/CRM or Power Platform administration or configuration experience; internships and project work are accepted
  • Understand Dynamics 365 security roles, data modeling, and customization tools
  • Demonstrate strong troubleshooting, analytical, written, and verbal communication abilities
  • Work proficiently with Microsoft 365, particularly Excel, Teams, and Outlook
  • Additional Microsoft certifications are preferred, including MB-230 or both MB-210 and MB-220
  • Experience with Power Apps, Dataverse, Power BI, or basic SQL is preferred
  • Familiarity with ERP integrations such as SAP and manufacturing or industrial customer service settings is preferred
  • Exposure to ITIL principles or ticketing best practices is preferred
  • Manage competing priorities while meeting deadlines
  • Collaborate effectively across departments and time zones
  • Work independently and maintain discipline in on-site or remote settings

Benefits

  • Choose between working on-site in Bethlehem, Pennsylvania, or working fully remotely from anywhere in the USA
  • Receive mentorship and a defined growth path from junior administrator to senior CRM or Power Platform professional
  • Access support for ongoing Microsoft education and certification
  • Comprehensive medical, dental, and vision coverage
  • Paid holidays
  • Paid time off
  • 401(k) with company matching
  • Flexible spending account
  • Short-term disability insurance
  • Life insurance
  • Pet insurance

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