Carrier
Carrier
Carrier develops building and cold chain technologies for environments where comfort, safety, and reliable preservation matter. Its work spans HVAC and refrigeration systems, helping organizations support healthier indoor spaces and protect the supply of food and medicine. The company also explores smart building solutions, energy resilience, and more efficient infrastructure as it works with partners on sustainability and climate-related challenges. With teams working across construction, healthcare, and logistics, Carrier offers opportunities connected to the systems that keep buildings operational and essential goods moving.

Inside Sales Specialist – Berlin Hybrid

Support B2B specialist partners and B2C customers with Viessmann climate and energy solutions. Resolve customer inquiries and coordinate closely with regional field sales teams.

Description

  • Connect end customers with specialist partners
  • Support customers and partners across value-added services and their transition to a sustainable future
  • Resolve customer inquiries independently, including complex cases
  • Listen empathetically to understand customer needs
  • Coordinate closely with the relevant regional field sales team
  • Support specialist partners as part of the inside sales team
  • Share customer insights and practical experience proactively with colleagues
  • Strengthen teamwork through mutual support and collaboration

Requirements

  • Completed commercial training or a university degree
  • At least two years of relevant experience in inside sales, customer service, or telesales
  • Professional experience selling digital services
  • Proficiency with standard Microsoft Office applications; Salesforce or another CRM platform is advantageous
  • Business-fluent German; English proficiency is advantageous
  • Proactive, open-minded, empathetic, and solution-focused working approach
  • Strong motivation to learn and a high degree of initiative
  • Organized and self-directed working style
  • Excellent communication skills and enthusiasm for engaging with customers and specialist partners

Benefits

  • Competitive overall compensation package with additional benefits and health programs
  • Potential access to short-term bonus payments
  • Opportunities for career development
  • Inclusive workplace where diversity supports growth and innovation

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