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Caterpillar Inc.
Caterpillar Inc.
AerospaceConstructionManufacturing
Caterpillar Inc. is a global manufacturing company that develops heavy equipment and engines for construction, mining, energy, and other infrastructure-focused industries. Its product portfolio includes excavators, dozers, articulated trucks, and power systems, supported by advanced technology and a worldwide dealer network. Founded in 1925, the company combines long-standing industrial expertise with a focus on improving productivity and advancing more sustainable equipment and operations.
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Industrial Generator Field Service Technician

Maintain and repair Caterpillar and Olympian power systems at customer sites in the Fort Worth area. The work includes engine, generator, and electrical troubleshooting.

USUnited StatesTXTexas
$72,360 – $108,540 / year
On-siteFull-timeJuniorNo degree requiredEnglish RequiredField Engineer

Description

  • Perform scheduled maintenance on Olympian equipment to manufacturer specifications.
  • Service equipment at customer locations.
  • Diagnose and repair mechanical and electrical faults in gas and diesel engines and generator systems.
  • Complete routine system checks, supervised load-bank tests, and operational testing.
  • Support senior technicians in diagnosing fuel, cooling, and starting systems.
  • Carry out basic generator commissioning, start-ups, and automatic transfer switch integration.
  • Handle routine service calls and assist with emergency work outside regular hours.
  • Coordinate customer service requests, work orders, warranty and goodwill claims, and spare-parts administration.
  • Order Genuine Parts and tools, and communicate with customers and Olympian teams.
  • Prepare service orders for billing, gather invoices and labor records, and handle spare-parts returns.
  • Maintain service-shop records and share technical information.
  • Manage billing and close work orders in line with pricing and customer terms.
  • Assist with warehouse inventory tasks and audits.
  • Create service reports, inspection records, photographs, and job documentation folders.
  • Advise and train end customers and channel partners on technical matters.
  • Provide remote technical assistance to Olympian employees.
  • Prepare for work and follow up afterward; maintain company vehicles, tools, and spare parts.
  • Develop the ability to read wiring diagrams, schematics, and technical manuals.

Requirements

  • High school diploma or equivalent.
  • Typically 1–3 years of related experience.
  • Valid driver’s license and ability to meet background, drug-screening, and medical requirements.
  • NFPA 70E and OSHA 10 safety qualifications are preferred.
  • Accuracy, organization, customer service skills, and willingness to travel.
  • Frequent standing and reaching with hands and arms.
  • Frequent lifting or moving of items weighing up to 50 pounds.
  • Close, distance, color, and peripheral vision.
  • Ability to work around moving mechanical parts and in outdoor weather conditions.
  • Must wear required personal protective equipment, including steel-toed shoes and safety glasses.
  • Travel of 70–90% locally and 20–30% outside the local area.
  • Availability Monday through Friday, 7:00 a.m. to 3:00 p.m., and as needed around the clock.
  • Ability to pass a U.S. Government background check if required.
  • Employer-tied visa sponsorship is not offered.

Benefits

  • Medical, dental, and vision coverage.
  • Paid time off, including vacation, holidays, and volunteer time.
  • 401(k) savings plans.
  • Health Savings Account (HSA).
  • Flexible Spending Accounts (FSAs).
  • Health and lifestyle programs.
  • Employee Assistance Program.
  • Voluntary benefits and employee discounts.
  • Career development opportunities.
  • Incentive bonus.
  • Disability benefits.
  • Life insurance.
  • Parental leave.
  • Adoption benefits.
  • Tuition reimbursement.
  • Company phone.
  • Company credit card.
  • Company vehicle, with insurance, towing, and personal use.
  • Company service truck, assigned according to qualifications and business needs.

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