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FIDELITONE
FIDELITONE
501 – 1,000 Employees
eCommerceLogisticsTransport

FIDELITONE is a supply chain management company serving businesses across logistics, transportation, and eCommerce. Its services cover inbound logistics, B2B and direct-to-consumer order fulfillment, omnichannel fulfillment, last-mile delivery, transportation management, service parts management, and inventory forecasting.

With nearly a century of experience, FIDELITONE develops tailored supply chain solutions designed to support efficient operations, strengthen the customer experience, and help brands build lasting customer loyalty. The company’s work spans the movement, fulfillment, and management of products throughout complex supply chains.

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Independent Contractor Recruiter – Last-Mile Logistics

Recruit and manage independent delivery contractors for Fidelitone’s last-mile logistics operations. Oversee compliance, audits, performance, and startup readiness across assigned markets.

USUnited StatesVAVirginia
$70,000 – $80,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredRecruitment

Description

  • Build and maintain a qualified independent-contractor network aligned with business needs.
  • Partner with General Managers to track and address contractor performance.
  • Work with General Managers, Regional Managers, and the Regional Director to support growth, reduce contractor attrition, and uphold delivery SOPs.
  • Coach and train independent contractors on customer requirements.
  • Research, identify, and enroll contractors in designated markets.
  • Apply consistent vetting procedures that meet company, DOT, and other legal requirements.
  • Conduct contractor audits covering load-out, uniforms, trucks, ride-alongs, in-home delivery, check-in, and invoice validation.
  • Ensure contractor documentation and payment procedures are accurate, understood, and followed.
  • Serve as the recruiting liaison between independent contractors and location managers.
  • Track industry developments and contractor pay across differentiated delivery service levels.
  • Recruit contractors and coordinate startup planning for new business launches.
  • Maintain current knowledge of locations, clients, and available services.
  • Schedule contractor interviews with the Operations Team.
  • Lead quarterly business reviews with contractors and managers.
  • Supply contractor rates for Business Development opportunities.
  • Handle additional duties as assigned.

Requirements

  • Strong verbal and written communication skills.
  • Proficiency with Microsoft Office and other business systems.
  • Understanding of P&L management and sales profitability.
  • At least five years of experience in operations, management, systems or applications within logistics, supply chain services, or delivery-provider environments.
  • Experience managing third-party delivery-agent contracts.
  • Business Development experience is preferred.
  • An undergraduate degree in business or a related field is preferred.

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