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Platform Engineering
Platform Engineering
11 – 50 Employees
B2BConsultingEducation
Platform Engineering is an education and training organization serving the platform engineering community. Its work covers internal developer platforms, DevOps, and cloud-native practices through free learning resources, trainer-led certification programs, industry events, research reports, and a landscape of vendors and tools. The organization also maintains a directory of certified providers, publishes platform engineering job listings, and delivers advisory and training services for enterprise teams. Its community-led model connects practitioners with practical guidance, professional development, and opportunities to engage with the wider platform engineering field.
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Head of Business Operations (Germany, Remote)

Lead the operations function for Platform Engineering’s engineering community, conferences, education, and intelligence businesses. Set the roadmap, guide the team, automate workflows, and improve the systems that support growth.

DEGermanyESSpainIEIrelandITItalyNLNetherlandsPTPortugalRemoteFull-timeLeadEnglish RequiredBusiness Operations

Description

  • Transition the company from founder-led operations to scalable systems that support growth
  • Lead and develop the overall operations function
  • Partner with the co-founder during the transition before assuming independent ownership
  • Report directly to the Managing Director
  • Set the operations roadmap across Sales, Growth, Content, and Events
  • Assess team needs, prioritize business impact, challenge requests, and make trade-offs clear
  • Manage the current revenue operations and systems engineering specialists
  • Hire and develop additional capacity across content, design, and growth operations
  • Prototype solutions, write code, integrate systems, and create automations
  • Provide direction while preserving team ownership of delivery
  • Define ownership, documentation, reliability, access, and maintenance standards for critical workflows
  • Drive business adoption and measure gains in delivery, information quality, and time saved
  • Set priorities, own key systems, and deliver tangible operational improvements
  • Reduce manual work and improve operational visibility so founders can step away from daily execution

Requirements

  • Strong communication paired with a structured approach to solving problems
  • Ability to uncover internal customer needs, challenge assumptions, and communicate recommendations clearly
  • Hands-on experience applying code, APIs, automation, or AI tools to practical problems
  • Ability to explain what you built, the reasoning behind it, and the resulting impact
  • Commercial judgment linking operational improvements to revenue, delivery quality, cost, or capacity
  • Resourcefulness when requirements are incomplete, with the persistence to carry difficult implementations through
  • Ability to prioritize work, provide actionable feedback, and hold a small team accountable
  • Fast learner who can become effective in unfamiliar tools and business areas
  • Startup process-management experience is valuable
  • Consulting or comparable client-facing experience is useful
  • No particular CRM certification or technology stack is required

Benefits

  • Join the company’s leadership team
  • Work directly with company leadership
  • Shape a significant function within a growing business
  • Take responsibility for an established and expanding team
  • Progress from resolving individual issues to owning the full operations function

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