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NCR Corporation
NCR Corporation
H1B Visa SponsorConsultingFood & BeverageHospitality
NCR Corporation’s business now operates through NCR Voyix and NCR Atleos. NCR Voyix develops digital commerce technology for retailers and restaurants, helping businesses manage sales and customer interactions across global markets. NCR Atleos supports access to financial services through self-service transaction channels and a broad ATM network serving financial institutions and retailers. Together, the two companies extend NCR’s long-standing work across commerce, hospitality, food and beverage, and financial services.
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Field Service Technician - Washington Remote

Install, troubleshoot, repair, and maintain NCR Voyix self-checkout and other electromechanical systems. Support retail customers across an assigned Tacoma-area territory.

USUnited StatesWAWashington
$42,800 – $64,100 / year
RemoteFull-timeSeniorLeadEnglish RequiredField Engineer

Description

  • Complete customer installations, scheduled maintenance, and service calls in a timely, effective manner
  • Maintain and repair electromechanical equipment, including self-checkout systems, throughout an assigned territory
  • Perform preventive maintenance, equipment repairs, and full system overhauls
  • Act as the initial point of contact by communicating clearly to diagnose and resolve customer issues
  • Apply NCR Voyix training to determine and deliver appropriate solutions
  • Represent NCR Voyix professionally while supporting the operation of global commerce
  • Work with teachers, mentors, and coaches across territories to share knowledge and improve service delivery

Requirements

  • Reside locally within the designated geographic service area
  • Be legally authorized to work in the United States
  • Be at least 18 years old
  • Hold a valid driver’s license and maintain a driving record that meets NCR fleet standards
  • Have computer skills, basic electronics knowledge, and familiarity with relevant hardware and operating systems
  • Be able to perform the essential duties with or without reasonable accommodation
  • Be available for extended travel, including driving several hours per day
  • Work rotating and weekend shifts as scheduled
  • Accept flexible rotating shifts within assigned teams, including morning, afternoon, and evening start times and some holidays
  • Lift and carry tools, parts, and equipment weighing up to 75 pounds independently and up to 150 pounds with assistance
  • Be able to bend, squat, walk, stand, sit, reach, use your hands, and repeatedly grasp and manipulate objects of different sizes
  • Have familiarity with large servers, mainframe computers, and imaging software, preferred
  • Hold A+ Certification, CompTIA certification, or N+ Certification, preferred
  • Have at least one year of related experience, preferred
  • Pass the screening checks applicable to the position as a condition of employment

Benefits

  • Hourly pay ranging from $17 to $19, based on location and experience
  • Overtime paid at one and a half times the regular rate
  • Seven paid holidays plus six paid floating holidays
  • Up to 80 hours of paid vacation during the first year
  • 401(k) savings and retirement plan
  • Company vehicle provided for business use only
  • Medical coverage available immediately
  • Medical insurance
  • Dental insurance
  • Life insurance
  • Vision insurance
  • Short- and long-term disability coverage
  • Paid vacation
  • 401(k) plan
  • Virtual and hands-on training
  • Access to a learning community with dedicated teachers, mentors, and coaches

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