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Farmers Insurance is a large insurance provider serving customers across the United States through a broad portfolio of coverage options. Its products include insurance for cars, motorcycles, boats, homes, renters, landlords, pets, rideshare drivers, and businesses, along with life insurance and personal umbrella policies. The company operates across insurance-related areas connected to automotive, construction, and consulting, offering a range of roles for professionals interested in supporting customers, products, and business operations within the insurance sector.
Field Property Claims Adjuster - Oregon Remote
Farmers Insurance is seeking a Field Property Claims Adjuster to inspect residential properties across the Eugene area. The role involves evaluating damage, preparing estimates, and negotiating fair claim settlements.
Description
- Investigate policyholder residences virtually and in person.
- Assess property damage, determine liability, measure loss severity, and negotiate equitable settlements.
- Use claims software, a company vehicle, and a laptop to assess damage and prepare estimates in a paperless workflow.
- Identify and document potential subrogation opportunities.
- Report suspected theft, fraud, and arson to the relevant state and industry authorities.
- Work independently while directly influencing management outcomes.
- Maintain a professional presence during interactions with the public.
- Coordinate with policyholders, claimants, agents, witnesses, contractors, law enforcement, investigators, attorneys, medical professionals, and other involved parties.
- Negotiate claim resolutions with policyholders.
- Support workplace safety and follow company safety and ergonomic requirements.
- Travel away from home for about 23 days when assigned to the Catastrophe team.
- Complete other assigned responsibilities.
Requirements
- High school diploma or equivalent.
- Strong customer service experience, preferably in retail.
- Construction or insurance experience is highly desirable.
- Excellent verbal and written communication skills.
- Computer proficiency, including Microsoft Word, Excel, and Outlook.
- Proficiency using smartphones and mobile applications.
- Willingness to learn insurance policies and property damage assessment.
- Valid driver’s license and bondable status.
- Final candidates must complete a Motor Vehicle Record background check.
- Must reside in Oregon’s greater Eugene area.
- Ability and willingness to climb ladders, inspect roofs, and work on rooftops multiple times daily.
- Comfort working in confined areas such as attics and crawlspaces.
- Must achieve a passing score on all claims training examinations.
- Ability to carry up to 50 pounds.
- Ability to speak, read, write, and key-enter in English.
- Willingness to complete one to three catastrophe deployments annually.
- Ability to work in field and home-office settings while tolerating specified environmental hazards.
Benefits
- Paid training through the University of Farmers.
- Flexibility and independence beyond a traditional desk-based role.
- 401(k) plan.
- Competitive starting salary.
- Management development through education, mentoring, and inspirational leadership.
- Bonus opportunity based on company and individual performance.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Health Savings and Flexible Spending Accounts.
- Life insurance.
- Paid time off.
- Paid parental leave.
- Tuition assistance.
- Company car.
- Laptop.
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