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Daniels Health
Daniels Health
501 – 1,000 Employees
HealthcareHealthcare InsuranceSustainability
Daniels Health provides medical waste management services and reusable container systems for healthcare organizations. Its work covers medical waste, sharps, chemotherapy, pharmaceutical waste, and other hazardous materials, with a focus on infection control, workplace safety, regulatory compliance, and environmental responsibility. The company combines sustainable container design with robotic washing technology to help clinics, hospitals, and other healthcare facilities manage waste more safely and efficiently.
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Field Operations Manager - Cleveland, Ohio (Hybrid)

Lead field technicians, hospital service operations, and compliance for Daniels Health’s medical waste management business. Improve service quality across healthcare facilities in the Cleveland area.

USUnited StatesOHOhio
$62,477 – $75,012 / year
HybridFull-timeMiddleSeniorEnglish RequiredOperations

Description

  • Lead and support 15 Field Service Technicians across multiple hospital locations
  • Coordinate installations, service schedules, and inventory with Plant Managers and Delivery Drivers
  • Train hospital personnel and internal teams in product use, safety, and compliance
  • Perform audits, track service quality, and implement continuous improvements
  • Develop relationships with hospital staff and participate in facility meetings
  • Recruit, train, and manage service employees, including scheduling, reviews, and safety instruction
  • Keep operational records accurate and maintain regulatory compliance
  • Partner with Sales and Regional Operations to support account retention and growth
  • Provide high-quality service to hospital partners throughout greater Cleveland
  • Maintain a safe, efficient service operation while supporting frontline employees and improving patient environments

Requirements

  • Bachelor’s degree or equivalent professional experience
  • At least five years of leadership experience in a service-based industry, preferably healthcare
  • Strong communication, project management, and customer service abilities
  • Experience overseeing teams, budgets, and operational KPIs
  • COVID-19 vaccination is required
  • Experience in hospital settings or serving healthcare clients is preferred
  • Knowledge of regulatory requirements and safety procedures is preferred
  • Familiarity with service-tracking and reporting systems is preferred
  • Ability to lift up to 40 pounds and push or pull up to 500 pounds
  • Ability to walk more than two miles per day and use staircases
  • Ability to work in hospitals and occasionally outdoors

Benefits

  • 401(k) matching at 50% of contributions up to 6%, with a maximum employer contribution of 3%; matching begins on the first day and vests over five years
  • Medical, dental, and vision insurance beginning on the first day
  • Paid short-term disability coverage
  • Company-paid life insurance
  • Stable, non-seasonal employment
  • Permanent, full-time position
  • Monday–Friday schedule, generally 8 AM–5 PM, with flexibility for hospital service and travel
  • Culture centered on authenticity, creativity, trust, innovation, agility, and purpose-driven work
  • Paid vacation and sick leave
  • Wellness resources
  • Professional development opportunities

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