WorkOS
WorkOS
WorkOS builds developer infrastructure for B2B SaaS companies that need to meet enterprise requirements. Its APIs, SDKs, and hosted administration tools help engineering teams add capabilities such as SAML and OIDC single sign-on, SCIM and HRIS directory synchronization, multi-factor authentication, role-based access control, audit logs, and encryption key management without developing each integration from scratch. WorkOS also provides an Admin Portal for customer IT teams, supported by developer documentation and sample SDKs that streamline the path to enterprise-ready software.

Engineering Manager, Dashboard (Hybrid)

Lead WorkOS’s Dashboard engineering team across onboarding, growth, billing, monetization, and AI assistance. Build developer-focused products that support enterprise infrastructure and customer expansion.

Description

  • Lead the Dashboard engineering team across customer onboarding and growth, billing and monetization, and AI assistance
  • Build and lead a high-velocity team that delivers polished products quickly
  • Review pull requests, develop prototypes, and partner with technical leads on architecture and project scope
  • Set the roadmap with partners across product, design, go-to-market, finance, and engineering
  • Uncover customer problems, recommend solutions, and guide decisions from definition through outcome measurement
  • Improve the customer journey from signup through production and expansion using product signals and customer feedback
  • Balance fast iteration with billing reliability, correctness, and high-quality AI assistance
  • Create clarity, focus, urgency, and sustainable execution across the team
  • Work directly with customers and engineers to investigate pain points, validate assumptions, and strengthen engineering practice
  • Coach and develop engineers through feedback, goals, and increased ownership
  • Partner with recruiting to attract, hire, and retain exceptional engineering talent
  • Develop growth and onboarding capabilities for developers
  • Build annual-credit, automated billing, pricing, usage, and credit-visibility features
  • Coordinate Dashboard Agent, WorkOS MCP server, Ask WorkOS, and Support Bot experiences around shared retrieval, evaluation, and quality standards

Requirements

  • Demonstrated success leading product-oriented engineering teams in high-performing organizations that delivered meaningful impact
  • Strong coding background with a willingness to stay hands-on
  • Action-oriented and resourceful, with a focus on velocity, customer value, and learning
  • Deep commitment to developer experience across UX, APIs, performance, edge cases, and overall product quality
  • Dedication to ongoing learning
  • Ability to build trust, provide candid feedback, and create an environment where engineers can thrive
  • Experience working with internal recruiting teams to support effective and equitable hiring processes
  • Proven ability to recruit, hire, and mentor outstanding engineering talent
  • Strong product judgment that connects customer needs, technical options, and business results
  • Ability to collaborate with product managers and use customer insight and evidence to guide decisions
  • Relevant experience with onboarding and growth, billing systems, or customer-facing AI products
  • Applicants are asked to indicate legal authorization to work in the United States

Benefits

  • Medical, dental, and vision coverage for employees and their families
  • Parental leave
  • Paid time off
  • Fully remote working arrangements
  • 401(k) matching
  • Equity compensation
  • Flexible Spending Account
  • Short- and long-term disability coverage
  • Voluntary life insurance
  • Carrot fertility benefits
  • 20 days of paid vacation
  • 10 paid holidays
  • Unlimited sick leave
  • 12 weeks of fully paid parental leave
  • Monthly fitness stipend
  • Monthly wellness stipend
  • Commuter benefits for hybrid employees in San Francisco and New York City
  • Unlimited token usage

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