Clinical Trial Specialist, APAC (Mandarin Speaking)
Emerald Clinical
Support Emerald Clinical’s global early-phase trials across APAC. Coordinate study records, meetings, budgets, vendors, and trial master file activities.
Open
HH Global is a global, technology-enabled partner for creative production, marketing procurement, logistics, and brand support. With 4,500 colleagues across 64 markets, the company manages more than $2 billion in spend through creative studios, strategic supplier networks, logistics and distribution facilities, and procurement services. Its proprietary technology supports process optimization, waste and carbon reduction, digital asset management, transaction processing, and sustainability measurement for major brands including Coca-Cola, adidas, Samsung, HSBC, and Bayer.
Creative Operations Manager (Oregon Remote) – HH Global
Lead AI-enabled creative operations for a global web browser company’s direct-response marketing studio. Oversee production workflows, quality control, resourcing, reporting, and multi-market delivery.
Description
- Continuously improve operational practices to increase the performance and efficiency of the embedded Scaled Creative Production studio
- Lead AI implementation, workflow optimization, asset review, quality control, brand compliance, reporting, cost analysis, troubleshooting, resourcing, and client communication
- Drive an AI-first approach across creative workflows to accelerate asset delivery
- Build and maintain end-to-end processes from briefing through delivery
- Manage project intake, prioritization, resourcing, and tracking through tools such as Asana
- Create production schedules and address potential delays
- Forecast capacity risks from project volume and complexity
- Apply generative AI and multi-agent workflows to improve production efficiency and consistency
- Simplify team processes and support onboarding documentation
- Assign internal, vendor, and freelance resources for effective delivery
- Oversee multiple concurrent creative projects, including editorial and multi-market scaling briefs
- Create project plans, establish timelines, and monitor progress
- Identify and address risks that could affect project success
- Review all deliverables for quality and reduce final-output errors
- Maintain systems that track time and effort for resource planning and cost analysis
- Act as the operational liaison between the studio and key client stakeholders
- Coordinate project kickoffs, status meetings, and post-project reviews
- Maintain communication standards and documentation, including SLAs, style guides, and brief templates
- Integrate client-approved proprietary and third-party AI tools and automation platforms
- Ensure the creative team can effectively use project management, digital asset management, and collaboration platforms
Requirements
- Bachelor’s degree in business, marketing, communications, or a related discipline
- Experience in creative operations and production management within a client-facing in-house creative team or agency
- Demonstrated ability to establish, manage, and improve complex creative workflows across digital, print, video, and other channels
- Demonstrated expertise in quality assurance and brand compliance
- Experience incorporating automation tools into creative production
- Advanced proficiency with project management platforms such as Asana, Workfront, or Smartsheet
- Ability to analyze and report on output and cost efficiency
- Highly organized, with meticulous attention to detail
- Strong written and verbal communication skills for working with stakeholders at all levels
- Experience managing a digital asset management system
- Familiarity with Adobe Creative Suite and Google Workspace
- Experience with Google proprietary AI tools, including Gemini, Veo, Imagen, Google Flow, Music AI Sandbox, Nano Banana, and Google Stitch
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