Prudential Financial
Prudential Financial
Prudential Financial is a global financial services company serving individual and institutional customers across the United States, Asia, Europe, and Latin America. Founded in 1875, the company operates across finance, insurance, and real estate, with offerings that include life insurance, annuities, retirement services, mutual funds, asset management, and real estate services. Its careers organization supports opportunities across a large international enterprise focused on helping customers build and protect their financial futures.

Communications Insights Manager — Newark, NJ (Hybrid)

Lead communications measurement and reporting at Prudential Financial, using dashboards and cross-channel data to evaluate performance. Turn communications insights into recommendations, planning inputs, and early risk signals.

Description

  • Own recurring analytics, dashboards, and reporting views covering communications performance, sentiment, media coverage, engagement, and emerging trends
  • Gather, clean, organize, and integrate media, social, employee sentiment, channel performance, and related data
  • Develop and enhance dashboards in Power BI, Tableau, or comparable visualization platforms
  • Interpret trends, anomalies, and performance indicators to provide implications, recommended actions, and planning guidance
  • Automate recurring data collection, reporting, and dashboard refresh workflows
  • Detect unusual sentiment, coverage, or performance patterns and escalate potential reputational or execution risks
  • Act as a power user of measurement, monitoring, and listening platforms
  • Strengthen reporting automation, user guidance, and adoption of analytics tools
  • Report to the VP, Insights & Governance while supporting Communications teams

Requirements

  • Five to seven years of experience in data analytics, communications measurement, digital marketing analytics, media analytics, dashboard development, or related performance reporting
  • Bachelor’s degree in Statistics, Economics, Marketing, Mathematics, Data Analytics, Communications, or a related discipline
  • Strong analytical and technical capabilities
  • Experience gathering, cleaning, structuring, and interpreting data from multiple sources
  • Advanced Excel proficiency
  • Strong working knowledge of Power BI, Tableau, or comparable data visualization tools
  • Experience creating dashboards, recurring reports, and performance views
  • Working knowledge of media monitoring, social listening, sentiment analysis, channel performance, and communications measurement methods
  • Strong ability to communicate insights through data storytelling
  • Exceptional attention to detail with a focus on data accuracy and quality control
  • Ability to manage multiple reporting deliverables, deadlines, and stakeholder requirements

Benefits

  • Eligibility for an annual bonus
  • Medical, dental, vision, life, and disability insurance
  • Paid time off
  • Parental and military leave
  • 401(k) plan with company matching contributions of up to 4%
  • Company-funded pension plan
  • Wellness programs offering up to $1,600 annually toward eligible personal wellbeing purchases
  • Work-life resources covering parenting, housing, elder care, finances, pets, legal matters, education, emotional and mental health, and career development
  • Education benefits for approved traditional college enrollment and accredited certificate programs
  • Employee Stock Purchase Plan allowing shares to be bought at 85% of the lower of two prices
  • Discretionary annual incentive program
  • Learning resources, gigs, job opportunities, on-demand tools, networking, leadership development, and learning opportunities
  • Flexible hybrid work arrangement

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