Bilingual RN Health Coordinator, CDC INFO
MaximusProvide clinical health guidance in English and Spanish through Maximus’s CDC INFO contact center. Respond to questions from the public and health professionals by phone and in writing.
Open
Humana is a healthcare and health insurance company focused on improving health outcomes for individuals, communities, and the broader healthcare system. Its work includes Medicare Advantage HMO, PPO, and PFFS plans serving populations such as seniors and military members. Humana also emphasizes an inclusive workplace built around belonging, mutual respect, and opportunities for employees to contribute to the company’s health-focused mission.
Bilingual Telephonic Nurse Care Manager
Conduct phone-based assessments, coordinate care plans, and educate Illinois members about chronic conditions. Support members remotely in a full-time role with Humana.
United States
Illinois$71,100 – $97,800 / year
RemoteFull-timeMiddleSeniorEnglish RequiredSpanish RequiredBilingualDescription
- Assess members’ needs and care requirements by phone.
- Connect members and families with appropriate care and wellbeing resources.
- Address members’ physical, environmental, and psychosocial health concerns.
- Identify and resolve obstacles to effective care.
- Track patient progress through assessments and evaluations against desired outcomes.
- Develop care plans for members when needed.
- Conduct health assessments by phone.
- Provide care planning and education about chronic conditions and gaps in healthcare plans.
- Choose appropriate work methods independently within established guidelines and procedures.
- Serve an assigned member population.
Requirements
- Bilingual in English and Spanish
- Bachelor’s degree
- 3–5 years of clinical acute care experience
- Active Registered Nurse (RN) license in the appropriate state, with no disciplinary action
- Broad knowledge of Microsoft Word, Excel, and Outlook
- Commitment to helping an organization continually improve consumer experiences
- A dedicated work area with minimal interruptions to protect member protected health information (PHI) and comply with HIPAA
- Internet service provided by the employee, with at least 25 Mbps download and 10 Mbps upload speeds
- Availability to work between 8:00 a.m. and 7:00 p.m. Central Time, with core hours mainly from 8:00 a.m. to 5:00 p.m.
- Occasional travel to Humana offices for training or meetings may be required
Benefits
- Bonus incentive plan tied to company and/or individual performance
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) retirement savings plan
- Paid time off
- Company holidays
- Personal holidays
- Paid parental leave
- Paid caregiver leave
- Short-term disability coverage
- Long-term disability coverage
- Life insurance
- Remote work arrangement
- Support for home or hybrid home/office equipment and internet requirements
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