Bilingual RN Health Coordinator, CDC INFO
MaximusProvide clinical health guidance in English and Spanish through Maximus’s CDC INFO contact center. Respond to questions from the public and health professionals by phone and in writing.
Open
Carenet Health works with healthcare providers and payers to connect people with care and support. Its services include telehealth, personalized health advocacy, care management, and consumer engagement, with a focus on closing gaps in care and helping patients navigate healthcare. The company combines healthcare expertise, technology, and consumer insights to support better care experiences and outcomes. Carenet Health operates across healthcare, healthcare insurance, and telecommunications; this profile does not specify current roles or hiring needs.
Remote Bilingual Medical Receptionist
Support Carenet Health patients by phone with scheduling, medical record entry, and insurance checks. This remote role serves English- and Spanish-speaking patients.
Description
- Handle a high volume of incoming calls.
- Route calls to the appropriate contacts.
- Deliver attentive service to callers.
- Arrange front-office patient services, including appointments and transportation.
- Communicate effectively with patients, clients, colleagues, and leaders.
- Enter information accurately in Carenet and EMR databases.
- Respond to questions from patients, customers, and external vendors.
- Share clinic locations and operating hours.
- Verify patient coverage by contacting health plans.
Requirements
- High school diploma or GED.
- Healthcare experience, including appointment scheduling and use of EMR or EHR systems; medical assistant or medical front-office experience is relevant.
- Strong computer skills, including data entry, screen navigation, keyboarding, and working with electronic medical or health records.
- Experience with Microsoft Outlook and Word.
- Strong spoken and written communication skills.
- Ability to show care, empathy, and compassion.
- Fluency in English and Spanish.
- Ability to provide two monitors, each at least 22 inches.
- Must be eligible for hire outside Arizona, California, Colorado, Maine, Nebraska, New Jersey, New York, Nevada, Oregon, Washington, Maryland, Rhode Island, West Virginia, Alaska, Hawaii, Connecticut, Delaware, Vermont, and Puerto Rico.
Benefits
- Health, dental, and vision coverage.
- 401(k) plan with employer match.
- Paid time off and holidays.
- Flexible spending accounts.
- Employee wellness programs.
- Career development opportunities.
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