Cooley LLP
Cooley LLP
Cooley LLP is a global law firm advising companies, investors, and organizations on matters where innovation, business, and law intersect. Its work spans transformative transactions, venture capital, private equity, company formation, intellectual property, regulatory issues, and complex litigation, with particular experience in technology and life sciences. The firm has more than 1,300 lawyers working across 19 offices in the United States, Asia, and Europe.

Associate Director of Technology Collaboration and AI Services

Lead enterprise AI, Microsoft 365, and collaboration services at Cooley, a global law firm. Oversee governance, automation, adoption, and digital workplace transformation.

Description

  • Guide strategy and operations for digital workplace collaboration and enterprise AI.
  • Direct the enterprise AI portfolio from strategy and platform selection through configuration, governance, launch, adoption, support, and ongoing improvement.
  • Set Microsoft 365 strategy and drive adoption and optimization across Exchange Online, Teams, Power Platform, SharePoint Online, OneDrive, productivity applications, and the firm intranet.
  • Advance workflow automation and low-code/no-code programs.
  • Build and lead teams focused on user experience, change enablement, and continuous improvement.
  • Create operating models, playbooks, and decision frameworks for enterprise AI, Power Platform, Teams and SharePoint provisioning, intranet content, and workflow solutions.
  • Assess and guide the controlled rollout of emerging enterprise AI features, including agents, connectors, plugins, early-access models, and AI-enabled workflows.
  • Partner with Practice Innovation, Legal Education, Technology Learning & Adoption, and other stakeholders on organizational change and adoption.
  • Oversee product roadmaps, service strategy, lifecycle management, and ongoing support.
  • Track portfolio priorities, roadmaps, status reports, playbooks, and decision records.
  • Use data and analysis to measure adoption, platform health, intranet engagement, and business results.
  • Manage licensing, budgets, vendors, procurement, contracts, and renewals.
  • Work with Information Governance, Security, Legal, and Procurement to ensure compliant use of platforms and AI.
  • Set standards for reliable, accountable service delivery.
  • Manage, mentor, and develop direct reports.
  • Coordinate staffing coverage, work-hour compliance, time records, and leave requests.
  • Take part in hiring, performance reviews, counseling, termination, and other employee lifecycle activities.
  • Define adoption and change strategies for enterprise AI and collaboration technologies.
  • Oversee firmwide onboarding, training, communications, adoption, and continuing enablement programs.
  • Build users’ digital skills and help them use AI, collaboration tools, and workflow features securely and effectively.
  • Maintain feedback channels to surface user needs, adoption barriers, service gaps, and improvement opportunities.
  • Share strategies, decisions, progress, risks, and results with technical teams and firm leadership.
  • Carry out other duties as assigned or required.

Requirements

  • Become proficient in AI, Microsoft Office, iManage, and other firm applications after orientation at Cooley LLP.
  • Be available for extended and/or weekend hours when required.
  • Travel as required.
  • Hold a bachelor’s degree.
  • Bring at least 8 years of relevant experience in technology leadership, enterprise platforms, workflow automation, or legal technology product management.
  • Have at least 4 years of management experience.
  • Have deep familiarity with enterprise AI platforms such as ChatGPT and Claude.
  • Have deep knowledge of Microsoft 365, productivity, and collaboration tools.
  • Have experience managing external development teams and vendors.
  • Supervisory experience is preferred.
  • Experience in a law firm or other professional services organization is preferred.
  • Experience leading secure, responsible deployment and adoption of enterprise AI solutions is preferred.
  • Demonstrate exceptional interpersonal, communication, presentation, analytical, consultative, and strategic abilities.
  • Be able to organize and prioritize work, coordinate multiple activities, complete projects, and manage competing priorities.
  • Show sound judgment and a collaborative approach.
  • Protect confidential firm information, projects, and client data.
  • Lead through influence and develop talent.
  • Bring a professional manner and strong customer service orientation.
  • Show intellectual curiosity, innovation, initiative, and a results-focused approach.

Benefits

  • Medical insurance
  • Health savings account with eligible medical plan
  • Dental insurance
  • Vision insurance
  • Health and/or dependent care flexible spending accounts
  • Pre-tax commuter benefits
  • Life insurance
  • AD&D insurance
  • Long-term care coverage
  • Backup care for children and/or adults
  • Other parental support benefits
  • Employer-paid life insurance
  • Employer-paid AD&D
  • Employer-paid long-term disability
  • Employer-paid short-term medical benefits
  • 25 days of paid time off each year
  • 10 paid holidays each year
  • Generous parental leave
  • Fertility benefits
  • Hybrid schedule with office and work-from-home days
  • Competitive compensation

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