Notitia is an educational institution offering career-focused courses across design, health, business, hospitality, and technology. Its programs are designed around employability, with flexible study options that include online and campus-based learning. Through industry partnerships, students can build practical experience through work placements and learn from lecturers with professional expertise in their fields.
Academic Registrar and Senior Director, Academic Services
Lead academic services, governance and student administration at Torrens University Australia. Oversee academic records, planning, compliance, systems and student lifecycle operations.
Description
- Provide strategic leadership across the university’s academic services environment
- Establish portfolio-wide direction, service standards, planning frameworks, assurance measures and performance expectations
- Lead academic services and administration throughout the student lifecycle
- Oversee academic records, progression, completions, graduations, subject and course logistics, academic systems, complaints and appeals, student safety and wellbeing compliance, data processing and academic enquiries
- Safeguard the integrity, security, accuracy and effectiveness of academic records, administration, governance, planning, complaints, appeals, student information systems, data and delivery readiness
- Direct the three-portfolio operating model covering student governance, compliance and academic services assurance; academic governance and administration; and academic planning and operations
- Lead academic governance and quality activities, academic rules, regulatory obligations, reporting frameworks and escalation processes
- Provide senior oversight of assurance, complaints, appeals, procedural fairness, and student wellbeing and safety risks
- Oversee student outcomes, records, results, completions, certification, conferral and graduation activities
- Direct integrated academic planning, timetabling and delivery readiness using demand, capacity, progression and workforce data
- Advance continuous improvement across systems, processes, data and workflows, including automation, data quality, controls, integrations, security and vendor delivery
Requirements
- Extensive experience in higher education, VET or dual-sector environments spanning academic services, registry, governance, planning and operations
- Background in academic planning, forecasting, timetabling, delivery readiness, systems, data and process improvement
- Experience overseeing student wellbeing and safety, including sensitive matters, high-risk issues and regulatory obligations
- Strong understanding of Australia’s tertiary regulatory environment, including HESF, TEQSA, ASQA, ESOS, the National Code, CRICOS, VET, privacy and data requirements
- Demonstrated capability in assurance, reporting, continuous improvement, automation and AI
- Exceptional communication skills, meticulous attention to detail, accuracy and proficiency with student information systems
- Relevant postgraduate or professional qualification in education, higher education, business, governance, public administration, law or a related field
- Certificate IV in Training and Assessment (TAE40110 or TAE40116), or an equivalent current credential, desirable where applicable
- Professional qualification or certification in academic governance, compliance, risk, quality or public administration desirable
Benefits
- Study tuition-free in a course or degree related to your role
- Internal opportunities to learn, develop and pursue roles across the organisation
- Professional development and career advancement opportunities
- Collaborative workplace focused on student outcomes
- Accessible, equitable application process with reasonable adjustment support
- Inclusive workplace committed to equal opportunity
- Values-led, purpose-driven organisation with B Corp certification