TELUS Digital एक डिजिटल परामर्श कंपनी है, जो वैश्विक ब्रांडों को AI-सक्षम डिजिटल अनुभव और प्लेटफ़ॉर्म विकसित करने में मदद करती है। इसकी बहुविषयक टीमें मानव-केंद्रित डिज़ाइन, UX अनुसंधान, सॉफ़्टवेयर इंजीनियरिंग, आर्किटेक्चर, डेटा साइंस, जनरेटिव AI, डिजिटल मार्केटिंग और उत्पाद डिलीवरी को एक साथ लाती हैं। कंपनी Fuel iX™ भी विकसित करती है, जो एक एंटरप्राइज़ जनरेटिव AI इंजन है और संगठनों को AI पहलों को उत्पादन में लागू करने में मदद करने के लिए बनाया गया है। TELUS Digital की भर्ती प्रक्रिया सहयोग, वैश्विक अवसरों और सुगम्यता पर ज़ोर देती है।
Senior Business Intelligence Specialist — Manila Hybrid
Turn customer experience data into actionable insights as a senior BI specialist at TELUS Digital. Build dashboards, statistical models, and automated analytics with the Manila hybrid team.
विवरण
- Analyze business processes to find opportunities for data-driven improvement and optimization.
- Interpret large datasets and turn findings into practical business insights and recommendations.
- Design experiments and statistical tests to identify performance drivers and patterns in labeled data.
- Create dashboards, reports, and automated monitoring with Looker, Power BI, Sisense, or comparable BI tools.
- Spot potential bias in labeled data, including topic-specific and cultural or linguistic patterns.
- Work with program managers to turn analytical findings into operational and client-ready insights.
- Use Python, SQL, BigQuery, and statistical modeling for applied analytics.
- Apply predictive models, natural language processing, and bias detection methods.
- Manage structured datasets and large rater outputs, with analyses that can scale to millions of rows.
- Improve processes and automate work to reduce variation, increase efficiency, and strengthen program resilience.
- Assess and refine existing BI models to deliver high-quality solutions.
आवश्यकताएँ
- Bachelor’s degree in a relevant area such as computer science or information systems, or equivalent experience.
- Strong Python, SQL, and R skills.
- Applied experience with statistical modeling and experimental design, including sampling, confidence intervals, and agreement metrics.
- Experience analyzing medium to large datasets and scaling analysis as data volumes grow.
- Familiarity with BI and visualization platforms such as Looker, Sisense, Tableau, or Power BI.
- Experience with Google Cloud Platform or another cloud data environment is preferred.
- Ability to explain insights clearly in reports, dashboards, and presentations for both technical and nontechnical audiences.
- Comfort participating in client meetings as a subject matter expert.
- Ability to work in a hybrid arrangement at the Manila office two to three days per week.
लाभ
- Hybrid arrangement requiring two to three days per week at the Manila office.
- In-person opportunities to innovate, collaborate, and connect with colleagues.
- Diverse and inclusive workplace.
- Equal employment opportunities.
- Work with a global team.
- Opportunities to use advanced analytics, predictive modeling, natural language processing, and bias detection.