CVS Health एक अमेरिकी स्वास्थ्य सेवा कंपनी है, जो स्वास्थ्य सेवाओं, स्वास्थ्य बीमा, फार्मेसी लाभ प्रबंधन और रिटेल फार्मेसी के क्षेत्रों में काम करती है। Aetna और CVS Caremark जैसे व्यवसायों के माध्यम से यह स्वास्थ्य कवरेज, दवाओं तक पहुंच, रोग प्रबंधन, विशेष दवाओं और मेल-ऑर्डर फार्मेसी सेवाओं में सहायता प्रदान करती है। इसकी स्थानीय फार्मेसियां और व्यापक स्वास्थ्य सेवाएं लोगों को आवश्यक स्वास्थ्य देखभाल अधिक सुविधाजनक और किफायती तरीके से प्राप्त करने में मदद करने के लिए बनाई गई हैं। CVS Health बीमा, फार्मेसी और स्वास्थ्य सेवाओं को एक साथ लाकर लोगों और समुदायों को उनकी स्वास्थ्य यात्रा के दौरान सहयोग प्रदान करती है।
Field Case Management Coordinator, Lake County, IL
Coordinate care, assess needs, and support CVS Health members through in-person visits across Lake County, Illinois. The role combines care planning, member education, and collaboration with clinical teams.
विवरण
- Support members in achieving appropriate health outcomes through coordinated care, education, and guidance.
- Assess referred members’ needs and eligibility using care management tools and available data.
- Review benefit plans and relevant internal and community programs and services.
- Spot high-risk factors and service needs, referring members to clinical case management or crisis support as appropriate.
- Carry out assigned care plan activities and track each member’s progress.
- Work with case managers, supervisors, Medical Directors, and other health programs to address barriers to care.
- Bring cases to multidisciplinary conferences for review.
- Flag and escalate quality-of-care concerns through established channels.
- Arrange suitable services and options that align with members’ benefits and healthcare needs.
- Use motivational interviewing to encourage engagement and support lifestyle or behavior changes.
- Coach members and provide information that helps them make independent healthcare and healthy-living choices.
- Help members take an informed role in healthcare decisions with their providers.
- Follow case management and quality processes in line with regulatory, accreditation, and company standards.
आवश्यकताएँ
- Must live in Lake County, Illinois.
- At least two years of experience in behavioral health, social services, or human services.
- At least two years of case management experience.
- Able and willing to use a personal vehicle for travel up to 50–75% of the time to meet members in person in Lake County, Illinois, and nearby areas.
- Reliable transportation is required.
- A bachelor’s degree or a master’s degree as a non-licensed clinician is required.
- The degree must be in behavioral health or human services, such as psychology, social work, marriage and family therapy, or counseling.
- Discharge planning experience is preferred.
- Managed care experience is preferred.
- Microsoft Office experience is preferred.
लाभ
- Mileage reimbursement under the company’s expense reimbursement policy.
- Medical coverage.
- Dental coverage.
- Vision coverage.
- Paid time off.
- Retirement savings options.
- Wellness programs.
- Additional resources for physical, emotional, and financial well-being.
- Eligibility for a CVS Health bonus, commission, or short-term incentive program.