Allstate
Allstate
Allstate zagotavlja zavarovalne in zaščitne produkte za dom, avtomobile, naprave in identiteto. Njegovo delo je osredotočeno na pomoč strankam pri obvladovanju tveganj, zaščiti njihovih financ in soočanju z nepričakovanimi dogodki z večjo gotovostjo. Podjetje poudarja tudi vključevanje v skupnost in trajnost kot del svojega širšega pristopa k služenju strankam ter prispevanju k pozitivnemu družbenemu vplivu.

Remote Auto Telephone Claims Adjuster – Allstate (US)

Investigate auto claims for National General, assessing coverage, liability, damages, and settlements. Serve customers remotely and resolve claims promptly in line with applicable standards.

Opis

  • Investigate routine and some moderately complex auto claims.
  • Manage claims that do not involve legal representation.
  • Assess coverage, establish liability, and negotiate settlements.
  • Communicate with claimants, policyholders, witnesses, and other parties involved in claims.
  • Follow regulatory requirements and company standards throughout the claims process.
  • Investigate minor to moderately complex auto accidents and prepare case summaries.
  • Take recorded statements from claimants, policyholders, and witnesses.
  • Coordinate with internal teams to support timely, customer-focused claim handling.
  • Negotiate and resolve claims using established practices and guidelines.
  • Record clear notes, summaries, and decision rationale in claim files.
  • Assess auto claims for coverage, liability, and damages.
  • This role has no supervisory responsibilities.

Zahteve

  • Compensation considers relevant experience and qualifications.
  • Must be authorized to work in the United States; the employer does not sponsor work visas.
  • Applicants with an active insurance license must end all existing appointments before onboarding and may not hold outside appointments during employment.
  • Applicants with a resident producer license pursuing an adjuster role must surrender that license when directed by the licensing team.
  • Work from home in a dedicated, private space free from distractions.
  • Have a suitable desk and seating.
  • Maintain reliable internet with minimum speeds of 50 Mbps download and 5 Mbps upload.
  • Relevant skills include auto insurance claims, communication, customer service, multitasking, and task management.
  • Must meet the role’s degree requirement.

Ugodnosti

  • Work fully remotely.
  • Receive a laptop, monitors, headset, keyboard, and mouse.
  • Get a monthly reimbursement for internet connectivity costs.
  • Comprehensive technology setup.
  • Equal employment opportunity protections.

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