Allstate
Allstate
Allstate oferă produse de asigurare și protecție pentru locuințe, automobile, dispozitive și identitate. Activitatea sa se concentrează pe sprijinirea clienților în gestionarea riscurilor, protejarea situației lor financiare și gestionarea evenimentelor neprevăzute cu mai multă încredere. Compania evidențiază, de asemenea, implicarea în comunitate și sustenabilitatea ca parte a abordării sale mai ample de a-și servi clienții și de a contribui la un impact social pozitiv.

Remote Auto Telephone Claims Adjuster – Allstate (US)

Investigate auto claims for National General, assessing coverage, liability, damages, and settlements. Serve customers remotely and resolve claims promptly in line with applicable standards.

Descriere

  • Investigate routine and some moderately complex auto claims.
  • Manage claims that do not involve legal representation.
  • Assess coverage, establish liability, and negotiate settlements.
  • Communicate with claimants, policyholders, witnesses, and other parties involved in claims.
  • Follow regulatory requirements and company standards throughout the claims process.
  • Investigate minor to moderately complex auto accidents and prepare case summaries.
  • Take recorded statements from claimants, policyholders, and witnesses.
  • Coordinate with internal teams to support timely, customer-focused claim handling.
  • Negotiate and resolve claims using established practices and guidelines.
  • Record clear notes, summaries, and decision rationale in claim files.
  • Assess auto claims for coverage, liability, and damages.
  • This role has no supervisory responsibilities.

Cerințe

  • Compensation considers relevant experience and qualifications.
  • Must be authorized to work in the United States; the employer does not sponsor work visas.
  • Applicants with an active insurance license must end all existing appointments before onboarding and may not hold outside appointments during employment.
  • Applicants with a resident producer license pursuing an adjuster role must surrender that license when directed by the licensing team.
  • Work from home in a dedicated, private space free from distractions.
  • Have a suitable desk and seating.
  • Maintain reliable internet with minimum speeds of 50 Mbps download and 5 Mbps upload.
  • Relevant skills include auto insurance claims, communication, customer service, multitasking, and task management.
  • Must meet the role’s degree requirement.

Beneficii

  • Work fully remotely.
  • Receive a laptop, monitors, headset, keyboard, and mouse.
  • Get a monthly reimbursement for internet connectivity costs.
  • Comprehensive technology setup.
  • Equal employment opportunity protections.

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