LogoFresh Jobs Ahead
Elevance Health
Elevance Health
Sponzor vizuma H1BB2BZdravstveno varstvoZdravstveno zavarovanje
Elevance Health je podjetje na področju zdravstva in zdravstvenega zavarovanja, ki razvija širši in dolgoročni pristop k podpori zdravju ljudi. Njegovo delo združuje zdravstvene ugodnosti, integrirane storitve za celostno zdravje in digitalne zdravstvene zmogljivosti, zasnovane za učinkovitejše povezovanje zdravstvene oskrbe in zavarovalnega kritja. Z zaposlenimi, ki jih je skoraj 100.000 in skrbijo za več kot 118 milijonov ljudi, Elevance Health ponuja delovna mesta v veliki multidisciplinarni organizaciji, osredotočeni na izboljšanje zdravstvenih izidov, razvoj zdravstvenega sistema in podporo močnejšim skupnostim.
LinkedIn
Delovna mesta v podjetju

Community Engagement Navigator

Connect North Carolina Medicaid members and families with health and social services. Help address social determinants of health through individualized care plans and community partnerships.

USZdružene države AmerikeNCSeverna KarolinaHibridnoPolni delovni časJuniorSrednja ravenZahtevani Jezik: angleščinaVodja skupnosti

Opis

  • Connect with members facing significant social determinants of health barriers.
  • Work with members, interdisciplinary teams, and external partners to set goals and build care plans addressing social, physical, and behavioral health needs and gaps in care.
  • Help members access healthcare services and community resources.
  • Build, sustain, and participate in relationships with community partners.
  • Coordinate with Care Managers to align individual plans with current or needed case management.
  • Serve as a link between community stakeholders and the health plan.
  • Manage calls, texts, faxes, and electronic queues while documenting interactions and speaking with customers.
  • Complete other assigned duties.

Zahteve

  • Bachelor’s degree in public health, social work, rehabilitation counseling, or a related field, plus at least two years of experience in marketing, job development, job placement, or social work; equivalent combinations of education and experience are also accepted.
  • Familiarity with vocational rehabilitation and helping members overcome employment barriers is preferred.
  • Experience supporting children, youth, and families served by local social services departments through foster care and adoptive assistance programs is strongly preferred.
  • Experience serving children and youth involved in foster care and social services is strongly preferred.
  • Strong verbal and written communication skills for virtual and in-person interactions.
  • Experience coordinating services for children and youth with complex physical and behavioral health needs is strongly preferred.
  • Knowledge of resources, supports, services, and opportunities that enable safe community living is strongly preferred.
  • Ability to remain focused while sitting for extended periods.
  • Ability to manage multiple tasks in a fast-paced, high-pressure setting.
  • Strong attention to detail, critical thinking, and problem-solving skills.
  • Empathy and persistence in resolving callers’ issues fully.
  • Comfort and proficiency using digital tools and platforms.
  • Ability to multitask across calls, texts, faxes, and electronic queues while taking notes and speaking with customers.
  • Availability for a structured Monday-to-Friday schedule, with occasional overtime or flexibility based on business needs.
  • Ability to work from the office when needed.
  • Some patient- or member-facing roles require COVID-19 and influenza vaccination unless an acceptable explanation is provided.

Ugodnosti

  • Merit increases
  • Paid holidays
  • Paid time off
  • Incentive bonus programs
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Short-term disability coverage
  • Long-term disability coverage
  • 401(k) plan with matching contributions
  • Stock purchase plan
  • Life insurance
  • Wellness programs
  • Financial education resources
  • Full-time virtual work, except for required in-person training sessions
  • Flexible work-life integration
  • Professional and personal development opportunities

Sorodna delovna mesta