Cadence Health, Inc. je svetovalno podjetje za področje zdravstva s sedežem v Atlanti, ki se osredotoča na izboljšanje učinkovitosti. Pri svojem delu uporablja metode sistemskega inženirstva, s katerimi zdravstvenim organizacijam pomaga okrepiti procese, delovne tokove in vsakodnevno poslovanje. Stranke podpira z usposabljanjem vodij, začasno pomočjo in projektnim svetovanjem ter sodeluje z zaposlenimi, da so izboljšave praktične in trajnostne. Eden od osrednjih ciljev njenega pristopa je zdravstvenim ekipam omogočiti, da po koncu svetovalnega sodelovanja samostojno ohranjajo doseženi napredek.
Bilingual Spanish-Speaking Medical Assistant
Provide remote chronic care support to Cadence Health’s Medicare patients as a bilingual clinical navigator. The role includes patient outreach, coaching, care coordination, and clinical documentation.
Opis
- Reach out to patients by phone and provide individual coaching and support for chronic condition management.
- Guide patients through personalized care plans with education on behavior change, nutrition, physical activity, and self-management.
- Apply evidence-based methods, including motivational interviewing and SMART goals.
- Assess patients’ health, lifestyle habits, nutrition, and readiness to make changes.
- Teach disease management, medication adherence, symptom recognition, and prevention strategies.
- Carry out care tasks under appropriate clinical supervision and in line with Cadence policies and protocols.
- Track patient progress, adherence to treatment plans, and health outcomes through check-ins and remote monitoring tools.
- Record patient conversations, outcomes, and follow-up plans in the Cadence platform.
- Identify care barriers, including social needs, and connect patients to relevant resources or internal support.
- Coordinate in real time with clinicians and patient support teams through the Cadence Platform, Google Workspace, and Slack.
- Share feedback to help improve workflows.
Zahteve
- Hold an active Medical Assistant certification from an accredited association: AAMA, AMCA, AMT, NHA, NAHP, NCCT, NRCMA/NRCAMA, or AAH.
- Have at least five years of experience as a Medical Assistant.
- Be prepared for remote work, including access to stable, high-speed Wi-Fi.
- Be fluent in Spanish.
- Be comfortable using AI-assisted clinical tools such as Gemini, Open Evidence, or comparable platforms.
- Be able to discuss credibly with providers and patients where AI can support care and where human judgment is essential.
- Experience in internal medicine, cardiology, nephrology, or care for older adults is preferred.
- Experience educating and supporting patients managing chronic conditions is preferred.
Ugodnosti
- Competitive pay and equity
- Fully remote work
- Medical, dental, and vision coverage
- Paid time off
- 401(k) plan with matching
- Paid parental leave
- Home office stipend