Cadence Health, Inc. is an Atlanta-based healthcare consulting company focused on performance improvement. Its work applies system engineering methods to help healthcare organizations strengthen processes, workflows, and day-to-day operations. The company supports clients through manager training, interim assistance, and project-based consulting, working alongside staff to make improvements practical and sustainable. A central aim of its approach is to equip healthcare teams to maintain progress independently after the consulting engagement ends.
Bilingual Spanish-Speaking Medical Assistant
Provide remote chronic care support to Cadence Health’s Medicare patients as a bilingual clinical navigator. The role includes patient outreach, coaching, care coordination, and clinical documentation.
Description
- Reach out to patients by phone and provide individual coaching and support for chronic condition management.
- Guide patients through personalized care plans with education on behavior change, nutrition, physical activity, and self-management.
- Apply evidence-based methods, including motivational interviewing and SMART goals.
- Assess patients’ health, lifestyle habits, nutrition, and readiness to make changes.
- Teach disease management, medication adherence, symptom recognition, and prevention strategies.
- Carry out care tasks under appropriate clinical supervision and in line with Cadence policies and protocols.
- Track patient progress, adherence to treatment plans, and health outcomes through check-ins and remote monitoring tools.
- Record patient conversations, outcomes, and follow-up plans in the Cadence platform.
- Identify care barriers, including social needs, and connect patients to relevant resources or internal support.
- Coordinate in real time with clinicians and patient support teams through the Cadence Platform, Google Workspace, and Slack.
- Share feedback to help improve workflows.
Requirements
- Hold an active Medical Assistant certification from an accredited association: AAMA, AMCA, AMT, NHA, NAHP, NCCT, NRCMA/NRCAMA, or AAH.
- Have at least five years of experience as a Medical Assistant.
- Be prepared for remote work, including access to stable, high-speed Wi-Fi.
- Be fluent in Spanish.
- Be comfortable using AI-assisted clinical tools such as Gemini, Open Evidence, or comparable platforms.
- Be able to discuss credibly with providers and patients where AI can support care and where human judgment is essential.
- Experience in internal medicine, cardiology, nephrology, or care for older adults is preferred.
- Experience educating and supporting patients managing chronic conditions is preferred.
Benefits
- Competitive pay and equity
- Fully remote work
- Medical, dental, and vision coverage
- Paid time off
- 401(k) plan with matching
- Paid parental leave
- Home office stipend